Über uns

We are a one-stop provider for multichannel customer support and customer experience solutions for smartphones, tablets and laptops with a mobile-first approach regardless of OS and device. 

Our self-service diagnostics solutions transform the customer experience by providing integrated automated multichannel support on the user’s device, at the Point of Sale and through web-portals for customer care. We enable community support through issue qualification and remote device access by trusted others. We leverage cloud services to provide back-up and restore functionality. We integrate with your backend to enable the personalized delivery of mobile content and services to your users’ devices and make sure your customers are always best-connected. We gather data during the support process allowing a self-learning system and big data analysis. 

WebToGo GmbH is a privately funded company managed by Dr. Peter Duesing and headquartered in Munich, Germany.

Specialties

Software development, Connectivity Solutions, Mobile Internet, Mobile Broadband, Diagnostics Solutions, WiFi handover, Smartphone Apps, Self-Diagnostics, Self help, Self-service Customer care