ADRIAN OROZCO
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von ADRIAN OROZCO
- Current 24 years, since Jun 2002
Control Desk Analyst
Citibank (Banamex USA)
Supervisor in the Call Center area, monitoring call activity and staff, meeting business' standards and providing excellent customer service to U.S. and Mexico respectively. The duties performed are mainly in relation to IVR systems, ACD phones and personal computers as well as their applications.
- 8 months, Sep 2001 - Apr 2002
Customer Service Representative
California Bear Fed Credit Union
Provide customer service over the phone, open new account and perform various transactions.
Ausbildung von ADRIAN OROZCO
- 11 months, Sep 2004 - Jul 2005
Computer Information Systems
East Los Angeles College
Database Programming in VBA, CISCO Network Systems configuration and setup/ HTML, C# programming language.
- 1 year and 10 months, Sep 2002 - Jun 2004
Computer Information Systems
Los Angeles Trade Tech College
Computer Basics and their uses. Visual Basic programming and some math.
- 1 year and 10 months, Sep 2000 - Jun 2002
High School Diploma
Thomas Jefferson High School
Attended Adult School to pursue the High School diploma
- 1 year and 10 months, Sep 1989 - Jun 1991
Electronica
CBTIs #21
Prepa localizada cerca de mi casa.
Mecanica
Esc Sec Tec# 2
La ETI# 2
- Bis heute
Primaria
Esc Prim Año de La Patria
Sprachen
English
C1 (Fließend)
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
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