ALINE CIAMPA

Contributing expertise in the strategic planning of how to best support customers and develop related operations and utilise available technologies; analysing requirements, making recommendations and implementing improvements. Delivering consistent resolutions for Global Service Support Requests from Brazilian customers; enhancing Customer service, in mission-critical support Oracle. Working with Database technologies, including: Database 9i, 10g, 11g and 12c, RAC, Dataguard, RMAN, OEM.

Delivered Oracle Database 11g installations on different environments, including the Grid Infrastructure installation, Database, Dataguard creation and configurations, and RMAN Backups. Provided Database Infrastructure definition for different system scopes.

Worked in Oracle Database Administration versions 9i, 10g and 11g in a High Availability Production Environment. Construction of Support Area for Productive Environments, implementing work methods and procedures in order to deliver a service with better time and quality. Support all Production Environment 24X7

Taught about Database Relationships; guiding students to new market trends. Additionally, taught about database theory with a focus on Oracle DBMS.

Worked with Oracle Database Administration versions 9i and 10g for the following environments: Development, Homologation and Production. Delivered High availability Administration in RAC 10g, Dataguard.

Worked with Oracle Database Administration versions 8i and 9i in different environments: development, homologation, quality assurance and production.

Technical MBA –Business Solution Development using Java (SOA) , FIAP University

Computer Science Bachelor, IMES University