ANA SANTAELLA

I am a professional administrator with excellent planning and organizing skills. Inspire confidence in others through effective leadership. Attentive to details and follow-through. Implement systems to improve business efficiency. Strong customer service orientation and market research skills.

Served as main liaison between clients and attorneys. Administered program for electronic filing system; managed the transition to the new system and trained employees resulting in increased efficiencies in record keeping.

Improved invoicing system; increased collections of accounts receivable by $2.5 M per year by implementing new policies. Administered all aspects of a forty (40) field staff employees, including expenses, travel arrangements and reporting. Verified oil well pump equipment installations in three (3) different fields. Member of team reporting to the Senior Vice President.

Assisted the Comptroller and the Business Development Director. Duties included payables, licensing, taxes, insurance and assembly of business plans. Follow up on technical equipment exports, vendors’ orders, deliveries and travel reservations.

Implemented improved collection policies. Discounted accounts receivable to banks. Forecasted weekly and monthly collections and referred accounts to legal department. Supervised five employees.

Thesis: How to rechannel the budget of The United Nations in terms of nutrition and health prevention.