Aamin shaikh

 Managed corporate accounts, driving retention through tailored travel solutions and premium service.  Drives revenue through sales strategy, contract negotiation, and booking acquisition.  Streamlines travel operations and itinerary planning, ensuring efficient issue resolution for seamless customer experiences.

 Managed shift allocations, workload priorities, handovers, and operational reporting.  Identified workflow gaps and enforced corrective actions, ensuring full compliance with SLAs and corporate standards.  Handled escalations and managed corporate service agreements, delivering high-quality support for key accounts.  Developed tailored fare packages and incentive programs, using upselling strategies to maximise profitability.

 Managed corporate travel operations, improving workflow efficiency, service continuity, and compliance across HRG outlets.  Led staff coordination, P&L reporting, quality audits, and corrective actions aligned with operational accuracy & performance.

others

Handled priority workloads, shift allocations, and process compliance while managing international and domestic travel bookings, ticketing, corporate billing, visa documentation, forex endorsements, refunds, itinerary planning, and reporting to ensure seamless operations and client satisfaction.

Managed visa documentation, travel bookings, ticketing, refunds, forex endorsements, corporate billing, and client queries, ensuring seamless operations, accurate reporting, and efficient service delivery for corporate and individual travelers.

Supervised fare quotations, tour promotions, itinerary planning, corporate and group travel packages, supplier negotiations, visa processing, Amadeus bookings, and corporate billing, ensuring seamless operations and client satisfaction.

Processed airline and hotel bookings on Amadeus, ticketing, pre-flight checks, itinerary planning, PTA/MCO issuance, and tour promotions, ensuring seamless travel experiences for international clients and walk-in