Abdullah Esmeroğlu

Establishing the working environment which enables the company to reach its main activities by determining the tasks and authority areas of the affiliated sub-departments: Pressing, Heat Treatment, Forging, Machining, Assembly, Process Engineering and Method Engineering, Maintenance. 5S, Lean Manufacturing, Kaizen, 1st level maintenance, preventive maintenance, predictive maintenance

Providing operability of the company policy and designating quality targets, constituting road maps and following them. Providing operating the quality system processes in accordance with company policy. Performing necessary studies, to produce the parts in accordance with customer and legal requirements, in the direction of quality policy and targets. Managing integrated management systems included IATF 16949, ISO 14001, TS 18001 and performing management represantative role.

Managing all process quality and customer quality activities. Managing quality engineers and process quality auditors. Representing the company towards to customers during customer audits

Rreporting to Supplier Quality Manager and Purchasing Manager and responsible for; Creating problem case on covisint problem solver when a defect is detected. Evaluating 8D reports / final responses of problem cases. Performing supplier audits. Improving supplier quality system. Joining keystakeholder meetings and give feedback via scorecard during customer selection. Following all APQP processes and approving PPAPs.

Receiving customer complaints and to contact with customers (Volvo, Ford, Land Rover, Saab, GM, TRW). Using 5-WHY, Fishbone, 5 Why, 8D, Ishikawa problem solving methods, when customer complaint is received. Reporting 8D analysis of customer complaints to customer. Performing internal quality audits and preaudits for external (ISO/TS16949) quality system audits. Forecasting probable riscs with DFMEA, PFMEA and the similar methods. Also I had 6 Sigma certification and completed project.

Researching theorical information about improving white goods or add new properties them. Designing and producing a prototype. Transferring the project to R&D department after prototype approval. I had 3 innovation projects which one of them finished and were patented, one project dealed within TEYDEP.