Abed Davarpanah

• Cut first-30-day post-subscription churn from 45% baseline to 20% by optimizing time-to-value. • Drove 3x LTV in 6 months through retention + monetization experiments across the customer lifecycle

• Product Research: Conducted user interviews and competitive analysis to shape the U.S. market entry strategy, translating customer insights into clear product direction and prioritization. • Agile Delivery: Facilitated core Scrum ceremonies and supported the Senior Product Manager with sprint execution, backlog refinement, and roadmap planning.

• Product Growth: Led development of the host app, increasing the order acceptance rate from 45% to 91%, resulting in a 25% revenue boost. • Commercial Governance: Redesigned the commission model, increasing average commission per booking from 11% to 16%. • Finance Alignment: Optimised host payout schedule, extending settlement period from 1.4 to 12 days to improve cash-flow predictability.

Product Owner - Driver Retention and Engagement (Mar 2020 – Sep 2020) • Launched and managed TAPSI’s Driver Loyalty program including Quest and Loyalty Club within the mobile app which led to positive ROI and a 30% increase in weekly active drivers. • redesigned the onboarding process and qualification steps, leading to a 20% boost in activation rate and a 25% reduction in early churn. Operations Team Lead (Nov 2017 – Mar 2020)

• As a member of the consulting team, contributed in designing and implementation of project management standards and in large scale business in the oil and gas industry