Abhijith Chandran

 Lead design projects to improve social platform.  Revamped FTUE for smooth member onboarding experience.  Launched features like Group Invite, Member Quotes, Tags etc.  Launched backend Admin to handle Platform Approvals.

 Led design project to create free hand collaboration and whiteboard tool for system engineers handling complex technical system design models.  Improved the FTUE for Maximo Application Suite by revamping the sign up and trail version flow.  Conducted usability testing sessions with users for newly launched features in Maximo application to drive design improvements.  Designed new features like work queues for software suit from scratch to avoid unplanned downtime in asset management.

 Designed 2 new products (Data Replicator & ProdOps Dashboard) apart from existing product UX & UI improvements and revamp.  Owned Design process and decisions (Discover, Design, Validate) of cloud data products from scratches to final release.  Conduct usability testing to improve product and new feature.  Collaborate with Product, Tech,Dev teams to prioritize UX issues.  Interact with Customers, Conduct User Research and identify MVP.  Launched Design Style Guide – saved 50% of UI dev effort & time.

 Improved seller listing experience on Seller Central (seller UI) by reducing friction on product listing with a data driven approach.  Driven UX & UI improvements on seller application journey to reduce backend operational efforts. (Achieved 50% YOY reduction in seller contacts related to listing removal due to selection issues).  Shipped 2 Self-Service tools (2000+users) to handle marketplace operations and request approvals.  Developing and managing a 8 member ops team.