Abhishek Garg

• Pick, pack, sort and restock parcels and hand them over to drivers on schedule • Scan and track shipments with handheld scanners, keeping delivery data accurate • Handle missing, damaged or mis-routed parcels until resolved • Deliver customer orders on time by bike, meeting daily delivery KPIs

• Delivered orders within assigned zones and time targets, keeping a high customer rating • Adapted routes during evening, weekend and peak-demand shifts • Resolved order issues with restaurants and customers

• Coordinated order readiness between kitchen and drivers during peak hours to keep deliveries on time • Delivered orders within set time windows • Followed hygiene and safety standards; handled cash and card payments and reconciled takings at shift end

Designed and developed the product page UI, enhancing user engagement and improving navigation speed by 15%. Identified and fixed over 20 critical bugs post-deployment, increasing application stability and reducing customer complaints by 25%. Collaborated in Agile Scrum teams to integrate new features and optimize workflows, contributing to a 30% faster sprint completion rate. Participated in daily stand-ups, sprint planning, and retrospectives to maintain clear communication and align project goals.

45-day Java apprenticeship. Built web applications with Java Servlets, JSP and JDBC, focusing on database connectivity and data handling, and developed backend logic for dynamic data retrieval and processing.

Mastered Java fundamentals and Object-Oriented Programming concepts, leading to the development of interactive user interfaces. Created user-friendly GUI applications that enhanced learning outcomes during training exercises.

Focused on real-world applications of data analytics, including data visualization, machine learning, and business intelligence. Courses include: Data Mining, Python for Data Science, Advanced Excel, and Business Statistics. Working on a capstone project: Building KPI dashboards for business performance tracking using Power BI & SQL.

Built a strong foundation in software development, database systems, and algorithm design. Completed academic projects involving web applications and database management.

Focused on full-stack development, software testing, and programming fundamentals. Gained hands-on experience with object-oriented programming, basic cloud concepts, and project-based learning.