Abhishek Rao

* Co-founded and led a sustainable e-commerce startup, developing a platform for eco-friendly products and practices. * Created and executed a social media strategy, building a small Instagram community with a reach of ~30k per month * Defined product requirements and designed UX wireframes to collect feedback and shape the product’s direction * Built and managed a team of 10+ Engineers, UX designers, Content Writers, and Social Media creators

* Built and led a team of 7 PMs and a UX designer across Consumer (B2B2C) and Business Payments (B2B) * Designed and rolled out Zenoti Payments (partnering with Adyen and Stripe), generating ~USD $13M ARR for Zenoti * Introduced touchless checkout, supporting businesses during Covid-19 (contributes ~5% of Payments volume) * Pioneered Zenoti’s foray into Fintech with two new innovative products: B2B payments for royalty collection and daily Tip Payout for spa and salon employees on a Zenoti branded card

* Spearheaded an 18-month project to develop a software platform for programming PLCs (Programmable Logic Controllers) - Led a cross-functional team of 9 including developers, testers, UX designers, and requirement analysts - Improved software quality by decreasing specification errors to ~5% - Slashed test case creation effort by ~ 35% and reduced developer cost by 18% by re-designing existing knowledge base * Trained an international team of 14 over 3 months in Singapore

* Majors: Information Technology and Marketing * CGPA: 3.67/ 4.0 (Merit List)

CGPA: 9.45/ 10.0