Abidullah Agha

Built CI/CD with Jenkins + GitLab CI; 60% faster deploys, 15+ prod releases/day. Ran Docker/Kubernetes platform; 50+ microservices across dev & production. Secured network: Cisco routers/switches/firewalls + ACLs. Monitoring with Prometheus + Grafana; 99.7% uptime via proactive alerts. Automated provisioning: Terraform + Ansible; 70% less manual configuration.

Monitored/optimized network with SolarWinds NPM; 99.5% availability for 200+ endpoints. Configured VLANs, VPNs, OSPF/RIP routing on Cisco equipment. Managed server room ops: structured cabling, environmental monitoring, hardware maintenance (IT standards). Delivered L2/L3 support for connectivity; resolved 95% incidents within SLA. Documented network topology, configurations, and SOPs for knowledge transfer.

Administered multi-site IT infrastructure for 500+ users ( Windows/Linux servers, network services). Led onboarding/training for 100+ employees on Microsoft 365, Active Directory, and internal apps. Enforced security controls: vulnerability assessments, patch management, data protection/GDPR awareness. Managed Veeam backup/DR; ensured continuity with RPO 24 hours. Maintained IT documentation, SOPs, and system configurations for audits and operations.