Mag. Aehaab Almusallam

- Focused a team of 80 on business objectives and tracked progress to ensure business milestones are on time, on budget and with the desired results in three different areas in Dubai, including flagship stores, malls, community and street pharmacies. - Achieved year-over-year growth and continuous up trending recovery post the Covid-19 market impact. - Partnering with different departments and setting up the operational flow, including training to launch the e-commerce store in 2020.

-Managed 9 employees with on-boarding, coaching, sales management, & inventory management. -Generated Revenue and realised year over year growth by introducing best practices in sales, customer relationships and improving basket size. -Improved customer relationship and scored 95% in the last mystery shopping review. -Trained and coached employees and newcomers to maximise knowledge, generate revenue and secure customer/patient satisfaction resulting in the promotion of 5 team members to various positions.

- Fulfilled various day-to-day responsibilities, including sales and customer service, inventory management and store presentation. - Managed compounding of medicinal prescriptions and manufacturing of officinal Products and training of new joiners.