Agache Mihai Adrian

- Maintain and install banking self-service equipment, cash processing machines, copiers, electronic payment devices and recycling machines. - Troubleshoot & resolve customer technology problems on-site; - Site equipment preventative and corrective hardware and software maintenance; - Support all field-related physical activities such as: hardware initialization, additions and removals, inspecting/changing mechanical and electronic parts.

- Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions; - Develop, maintain and communicate strong, up-to-date knowledge of products, accessories, pricing plans and service features; - Public relations – develop fruitful relations with customers and opinion leaders, provide personalized service and exceptional expertise for customers; - Develop and do presentations on products to different auditoriums.

- Complete all products as assigned to maintain high quality repairs of consumer electronic products (SMD rework, software diagnosis, osciloscope analyse). - Changes on hardware, rework components according to a manual (changing PCB's, soldering of simple parts, cut outs), build PCB Boards and testing, working with SMD and THT components - Ensure proper operation of assigned items; - Interact with service center, store personnel and end-user customers in support of repair and product support needs;