Agha Muhsin

Plan, execute, and deliver complex projects in telecommunications, finance, and data security, ensuring timely completion within budget and scope. Lead cross-functional teams and manage resources to uphold quality standards and industry regulatory compliance. Oversee telecom network upgrades, financial system implementations, and secure data management strategies. Direct IVR system development, including call flow design, code structure reviews, and seamless CRM and VoIP integrations. Manage data security p

Oversee the entire website development process from planning to launch. Define project goals, establish timelines, and manage project budgets effectively. Coordinate cross-functional teams including designers, developers, and content creators. Maintain clear communication with clients, gather feedback, and align deliverables with expectations. Manage resources efficiently and resolve project-related issues proactively. Ensure websites are user-friendly, mobile-responsive, and optimized for performance.

Assisted in planning, execution, and delivery of mobile app development projects in the Mobile Apps Department at RetroCube. Collaborated with developers, designers, and stakeholders to ensure seamless app development and deployment. Managed project timelines, sprint planning, and resource allocation to ensure smooth workflow and on-time delivery. Facilitated team communication and client interactions to gather requirements, provide updates, and align expectations. Coordinated code reviews and testing p

Provided technical support to end-users for hardware and software-related issues. Diagnosed and troubleshot desktop problems, including: Operating system errors (Windows, macOS, Linux) Software installations and updates Network connectivity and VPN issues Printer and peripheral device malfunctions Set up, configured, and maintained new and existing workstations. Installed and updated software, ensuring compliance with company policies. Performed routine system maintenance and applied security patches.

Identified new business opportunities and drove company growth. Built strong relationships with potential clients, understanding their event needs and offering tailored solutions. Worked closely with marketing and operations teams to ensure smooth event execution from initial client engagement to post-event follow-up. Negotiated contracts, managed budgets, and oversaw the planning and coordination of various events. Focused on expanding the company’s client base and enhancing its reputation in the event

* Pursuing a Master’s degree in Computer Science with a focus on Cybersecurity at SRH University, Berlin Campus. * Developing advanced knowledge in Cybersecurity, Computer Science, and Secure Systems. * Building practical understanding through academic coursework, projects, and collaborative learni

ILMA University has been more than just an academic institution for me; it’s been the cornerstone of my transformation, shaping my journey from a passionate Computer Science student to a purpose-driven alumnus. With an industry-aligned curriculum and a focus on hands-on learning, ILMA equipped me w