Ahmed Saif Muntaseer

Angestellt, Security Solutions Consultant, Alfa Connections Pte Ltd.

Dhaka, Bangladesh

About me

An experienced Cloud Solution Architect who was working at Microsoft Shanghai Technical Support Team by providing high-quality technical support to the Microsoft 365 global Premier customers by applying advanced troubleshooting skills to handle critical issues, and delivers high quality service through timely response, resolution, collaboration and execution. Key Technical Expertise: Microsoft Enterprise Mobility + Security, Modern Workplace, Microsoft Purview, Microsoft Entra, Information protection, Data Loss Prevention (DLP), Intune/Endpoint Manager, AzureAD, Azure Security, Exchange Online, Hybrid Exchange, Windows Server, Teams, SPO, Cloud App Security, CAP, PAM, PIM, Defender for Endpoint, CASB, Cyber Security, Microsoft Cloud Adoption Framework, Endpoint Security (Defender, With Secure, TrendMicro), Cyber Security Risk Assessment (CSRA), VAPT scoping and planning. Next career aspirations are: - Microsoft 365 Consultant - Security Consultant - Sr. Customer Engineer

Skills

Support
Microsoft 365
Microsoft Azure
Microsoft Office 365
Exchange Online
IT-Security
Security
Hybrid Exchange
Team Management
Team leadership
Microsoft Teams
Microsoft SharePoint
Networking
Network Security
Transmission
Azure AD
Cloud administration
Microsoft Intune
Microsoft Purview
Microsoft endpoint
Data Loss Prevention
Microsoft information protection
ISO 27001
Identity & Access Management
Information technology
Active Directory
Cloud Computing
Strategic Planning
Microsoft Exchange
Microsoft Certified Professional
Information Security Management System
Windows Power Shell
Data security
Microsoft
Consulting
Defender for endpoint
Defender for cloud
CASB
Microsoft entra
Microsoft priva

Timeline

Professional experience for Ahmed Saif Muntaseer

  • Current 1 year and 3 months, since Jan 2023

    Security Solutions Consultant

    Alfa Connections Pte Ltd.

    + Provide advisory guidance to the customer on improvements to existing security systems through Microsoft technology, educating customers on how Microsoft security features like DLP, MIP, AIP, RMS, CAS, CASB, MDM, etc. could improve the efficiency and effectiveness of organizational security posture. + Design and implementing, security protocols, policies, plans, and systems to cover all possible security threats + Prepare and deliver advice on how to conduct Data Protection Impact Assessment.

  • 1 year, Jan 2022 - Dec 2022

    Strategic Manager | Microsoft & Cyber Security

    Contessa Solutions and Consultants Ltd

    + Maintain, drive, supervise and implement robust technical standards, systems, and processes for Microsoft Solutions. + Provide direction and support to ensure compliance with relevant legislative specifications and standards. + Research and design effective end to end solutions on System Security, Exchange hybrid, Microsoft Intune, SCCM, AD, Windows Server, Exchange Sever, Microsoft Azure and so on. + Work closely with the service delivery and support team to advise on the development of the solutions.

  • 2 years and 5 months, Sep 2019 - Jan 2022

    Technical Lead | Microsoft 365

    Wicresoft

    + Working at Microsoft Shanghai support team and provide technical support to Microsoft 365 premier customers of APGC region. + Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues regarding Microsoft Enterprise Mobility + Security, Security & Compliance, Intune/Endpoint Manager, AzureAD, Exchange Online, DLP, MIP, CAS, CAP, PAM, PIM & MDE. + Leading Microsoft O365 Premier support team and guiding them on escalations.

  • 3 years and 8 months, Jan 2016 - Aug 2019

    System Engineer

    NovoCom Limited

    + Troubleshoot on all kinds of Microsoft O365 and Advance Threat Policy (ATP), Email DLP, Audit, and Inplace-Archive related issues. + Provide technical supports for customers regarding installation, repair, maintenance and integration of new and existing service. + Data Center outage investigation, problems repair and fault isolation support for entire network operations. + Working on Network operation tools (NMS/EMS) for monitoring, inspection, and fault diagnostics on the live network.

Languages

  • English

    Fluent

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