Ahmed EL Husseiny

- System used : IST (FIS) - Full support for the company Egyptian clients - Perform all needed tests to go live - On-site consultant for the EFT FIS products - Testing the upgrade versions of the EFT system for the Egyptian clients - Apply any change requested from the Bank (system – ATM Scenario ) - Designing the entire business services, feature flows, functionalities and operations. - Troubleshot any issue and applying its fix

 Configure new ATMs and scenarios. Responsible for following up with the Banks after the go live (Pilot Phase support.)  Perform tests for Payment systems (VISA – MasterCard –CUP …etc.) certifications like (ADVT – MTIP – FUNCTINAL- online tests …. etc.) Perform the User Acceptance test UAT with new client (ATM Direct Driven / H2H).  Live support : Handle clients issues  Analyzing Units and Ports trace files.  Develop new reports Requested by banks or according to business need using SQL.

Preventive Maintenance Engineer for Ericsson equipment, Etisalat network

Receiving calls to assist customers in installing ADSL service for the first time.