Ahmed Said

 Delivered high-standard professional customer service to walk-in retail clients.  Managed end-to-end travel reservations, including ticket issuance aligned with airline policies and fare rules.  Customised domestic and international itineraries tailored to clients' budget and travel preferences.  Provided advisory on essential travel documentation including passport, visa, health, and insurance requirements.

 Handled and processed visa applications across all dnata partner networks in the GCC.  Coordinated with CID officers on deportation cases involving absconding individuals.  Generated monthly account statements and collaborated with the Finance department to reconcile agent payments.

 Oversaw financial operations using Oracle Applications, focusing on Accounts Payable, Payroll, GL, and Cash Management.  Ensured alignment of payment reconciliation processes with corporate cash management strategies.

 Executed month-end closing duties including GL reconciliation, accrual and prepayment journal entries, and financial reporting.  Conducted warehouse and restaurant stock audits and processed supplier payments.  Prepared monthly sales and cash flow reports and reconciled petty cash transactions.