Burak Erentug

- Identifying and telephoning target companies - Sending to potential corporate clients the proposals that they need. - Following the companies that were lost before and activities to gain them again. - Participating in international fairs to gain new customers (ATM Dubai 2023) - Preparing reports to other departments. - Managing the team and keeping them motivated. - Group accomodation sales activities - Using IHG Portals in order to finish the processes like rate codes, local accounts, RFP s.

-Identifying and telephoning target companies -Sending to potential corporate clients the proposals that they need. - Raising occupancy as much as hotel needs. - Following the companies that were lost before and activities to gain - Group accomodation sales activities -Informing the hotel`s other departments about the groups that come daily. -Contacting and reporting the informations the people from IHG main office. -Using IHG Portals in order to finish the processes like rate codes, local accounts, RFP`s.

-Checking daily inbounds and outbounds -Developing organizational change management -Supporting controlling tasks of expenses and incomes in additional controlling of preliminary accounting works -Developing of processes in the warehouse like warehouse structure, inbound and outbound processes

-Lead Management -Cross-Selling Projects -Pre- and After-Sales activities such as market research, data and customer analysis or identifying solutions to customer pain points as well as following up sample deliveries and installations -Coordination of technical support services -Selling home appliances to more than 70 constructors in İstanbul and 8 different cities -Providing and controlling 10 million € every fiscal year

*Selling home appliances to retailers in Bursa and 5 different cities *Controlling and managing 40 different retailers *Providing an assistance and guidance to the retailers for achieving monthly and yearly sales targets *Monitoring and managing of payment responsibilities of dealers *Providing 6 million € income every fiscal year *Campaign management *Training retailers` sales teams to be a motivated sales person *Attandence Sales Competence Development Program at Siemens Academy

*Raising reservation quantities and controlling campaigns for online travel agencies (Booking, Expedia, Myportal etc.) *Determining monthly and yearly budgets *Forecasting revenues of sales department as monthly and yearly *Campaigning for necessary dates *Forecasting revenues of sales department as monthly and yearly *Sales activies for companies and travel agencies (sales calls, attendance to tourism fairs) *Banquet and group sales activities (meetings, sport groups` accomodations, concert arrangements)

*Raising reservation quantities and controlling campaigns for online travel agencies (Booking, Expedia, Myportal etc.) *Forecasting revenues of sales department as monthly and yearly. *Campaigning for necessary dates. *Sales activies for companies and travel agencies (sales calls,attendance to tourism fairs) *Banquet and group sales activities (meetings, sport groups` accomodations, concert arrangements) *Sales activities for Turkish Republic Ministries (events, group accommodations, conferences)

*Planning and conducting of check- in & -out process for customers *Receiving the guests`payments *Controlling switchboard *Complaint management *Keeping LQA standards for frontdesk *Following the standards of Swissotel *Planning of greeting events

*In charge as Night Audit once a week *Planning and conducting of check- in & -out process for customers *Receiving the guests`payments *Controlling switchboard *Complaint management *Keeping LQA standards for frontdesk *Following the standards of Swissotel *Planning of greeting events