Akos Mester

Project Manager Big Data, Machine Learning, and AI-Driven Projects Software Development Management Infrastructure Implementation and Operation Collaboration and Partnership with Google Cloud Interim Team Leadership Agile Project Management and Delivery Framework Development Service Delivery Management System Monitoring and Optimization Performance Improvements Incident and Problem Management Change and Release Management Team Collaboration and Training

Technical Project Management: - Leading project teams to ensure successful project execution - Coordinating with stakeholders to define project requirements. - Monitoring project progress, identifying risks, and implementing mitigation strategies. - Managing project budgets and resources effectively. Service Delivery and Technical Account Management: - Acting as the primary point of contact for clients. - Collaborating with internal teams to ensure the delivery of services. - Managing contracts, SLAs,

Project Management to deliver the technical end-to-end global solution Service Delivery of the end-to-end automation of IT Service Management. - Responsible for translating the client’s business requirements into solution and project plans. - Led cross-functional project teams. - Coordinated with stakeholders to define project requirements. - Monitored progress, risks, and implementing strategies. - Managed project budgets and resources - Focused on operation, and supported development plans.

Managing Reporting Delivery Service - Secure the operation of the Report delivery services - Lead the Reporting operating team - Set up and coordinate with virtual teams for implementation projects - Responsible for contracts - Responsible for yearly financial planning and budget control - Architect: plan and design in detail new solutions, business analysis, and requirement analysis Project Management - Reporting and documenting system integration and transition into the IBM environment.

As Service Delivery Manager responsible for the Reporting Delivery Service. - Managing global Reporting System - Secure the operation of the Reporting delivery Services - Lead the Reporting operating team - Set up and coordinate with virtual teams for implementation projects - Responsible for yearly financial planning and budget control As Architect responsible for new customer and reports integrating - Requirement analysis - Design - Leading of implementation project

Client requirement analysis, new reports implementation, responsible for daily operation of reporting middle-ware

Project manager, integration of new incoming Systems into the operation • Project Manager for System integration. (infrastructure and applications) • Lead the Service Transition (new system integrating into operation) • Business analyst and consultancy • Technical contact between the application operation teams and the Project Management Office • Process developing for the application integration and operation

Application Engineer, operating business critical applications for Airlines and Shipping Companies • Windows and Linux based business critical application third level operation • Responsible for the test environment and bridge between the operation and developers (organize tests, rollout, new patch, change management ) • Knowledge Transfer (bring the knowledge from the external provider, educate the younger colleagues) • Change and rollout management for production servers,

Operate and develop the IT background for office and production Team Lead • Consultant and Project Manager for internal IT related projects (Offices and production) • Business analysis System Engineer • Maintains and develop the IT background for offices and production (clients, servers, network, SAP, email, VPN) • Windows Servers operating (Windows 2000, 2003, 2008, SMS, WSUS, Exchange, Database, File) • Network operation (DHCP, DNS, VPN, Firewall, CISCO hardware)

- News editor - Journalist - Video editor - Cameraman - Voice engineer

Member of the IT support team, responsible to secure the IT services for the Clients (midsize companies, local governments, and educational institutions) • Operate the IT system of clients • Working together with the local IT representative and other external providers • Windows server (File, DHCP, DNS, MSSQL) installation, administration • Network planning, building, operating

- Full technical support - providing both software and hardware maintenance for Office - Full technical support - providing both software and hardware maintenance for Production - First, and second level support - User management - Supervising, maintaining PC networks