Akriti Sood

Pursuing an MBA in IT Management at IU International University of Applied Sciences, Berlin, focusing on the intersection of technology, business strategy, and data-driven decision-making. Actively expanding my network through student initiatives, leadership activities, and professional events to stay ahead in the tech-driven business world. Key Skills: IT Strategy | Data Analytics | Business Intelligence | Digital Transformation | Leadership & Stakeholder Management

- Worked on CRM tools on Microsoft technologies, enhancing customer relationship management and business operations. - Managed and analyzed SQL databases, ensuring data integrity, query optimization, and seamless integration with enterprise applications. - Collaborated with cross-functional teams to streamline data-driven decision-making, improving efficiency in IT operations.

- Actively involved in Software Testing Life Cycle (STLC), Bug Reporting ensuring quality, usability and reliability of various products. - Manual Testing of Web Applications and performed Regression and Smoke Testing. - Analyzed the test results and identified the areas for optimization. - Enhanced client satisfaction by 25-30% through effective test scenario planning.

- Secured an internship at a well renowned Japanese firm, NJSEI, to handle the Sewage Treatment plant and got a bigger picture of working in a Team. (Teamwork & Operations)