Akshay Soman

Angestellt, Assistant Manager- Export Import Customer service, Concorde Oceanlinks India Pvt. Ltd
Hamburg, India

Skills

Customer service
Export
Import
Transport
Reporting
Customer care
Customer Support
Team Management
Freight
Documentation
Transport logistics
Freight Forwarding
Ports
Customer satisfaction
Customer inquiries
Complaints Processing
Offer management
Service Management
Customer Relations
Customer Relationship Management
Customer Experience Management
Complaint management
Customer orientation

Timeline

Professional experience for Akshay Soman

  • Current 2 years and 10 months, since Aug 2023

    Assistant Manager- Export Import Customer service

    Concorde Oceanlinks India Pvt. Ltd

    Handling export and import shipments and conducting sales for corporate customers

  • 2 years and 7 months, Feb 2021 - Aug 2023

    Sr.service champion-solutions & delivery

    logistic integrators (i) pvt ltd.

  • 2 years and 4 months, Oct 2018 - Jan 2021

    Customer Service Import India

    Hapag-Lloyd India pvt ltd

    Customer Service Import (India) Delivery Order India (India all port)  Coordination with clients for shipping documents

  • 2 years and 1 month, Oct 2016 - Oct 2018

    Executive Import

    MOL (Mitsui O.S.K. Lines)

    EUROPE IMPORT DOCUMENTATION

  • 1 year and 3 months, Aug 2015 - Oct 2016

    Freight Forwarding Manager, shipping line

    Godrej & Boyce mfg. co. ltd.

Languages

  • English

    C1 (Fluent)

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