Alain Dieudonné

Demets&Heuskin is an innovating consulting and training company specialized in improving the performance of service organizations. We help our customers defining their service strategy, translating this into pragmatic plans and concepts and achieving operational excellence. Our signature is finding the right balance between best practices, practical experience and viable solutions.

Gestion de d'une excellente équipe Back Office pour les différentes sociétés commercialisant nos produits aux clients privilégiés.

Head of an excellent team focusing on different markets around the world regarding the Dedicated Funds.

Internal Interim Manager at BCS Handover of supervisor/manager leaving or unavailable inside the Group Prepare the arrival of the new leader + Project Manager

Describe Enterprise Process inside New PEL Group BPM --------- BPM can be useful for: • Risk Management • Defining a common baseline • Evaluating the gap in case of Merging and Acquisitions • Facilitating the Merging and Acquisitions • Training (existing, new joiner, temporary) • Set up of new Categories • Knowledge of AS-IS • System implementation • Disaster Recovery Plan • Optimization • Financial Control (by having an idea on what the resources are working on) • Facilitating development

Board member Modélisation des processus de l'entreprise Optimisation du calcul des commissions Evaluation des risque + réductions de certains

Driver to integrate new purchased company into the group (all back office functions). Board member for this company. IT Manager mainly for the Infrastructure and Projects