Albertus Lim

Develop, lead & manage the Consulting Organisation to ensure coverage of all consulting requirements Build & manage excellent relationships with consultants, delivery managers and BDMs Assist to define & then follow the resourcing process Assist to define & then follow the recruitment process Assist in the agreed internal transfer process for global resources

• Consulted customer on the allocation of available resources resource procurement for SAP Consulting and IT projects to be tuned to optimal effect across the portfolio of services as per increased user and customer satisfaction • Coordinated and managed outsourcing service level agreements for ICT resource services consistent with client requirements based on supplier evaluation service levels.

• Integrating and aligning ICT and business goals of the customer by consulting and recommending the best ICT services and solutions that supports the business needs. • Developed ICT relationships within SAP and iSCALA industries in delivering required, business justified ICT services through time and material consulting, out-sourcing and in-sourcing solution delivery

• Administered and co-ordinate in working partnership with the business to deliver high quality SAP solutions certification academy training (schedule planning, examination and text materials) and providing customer concierge services (for visiting overseas customers) • Achieving and demonstrating the justified business returns on investment (ROI) in crucial, strategic, organizational certification training on SAP FI/CO, SD,MM, PP, HR, Abap and Basis on SAP 4.6B version