Alexander Bersenev
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alexander Bersenev
- Current 11 years, since Jun 2015
Catalyst TAC Senior Support Engineer
Cisco
Solving problems with Catalyst switches as a platform. Handling critical high severity customer issues in real time, service restoration in a shortest possible timeframe. Complex and deep lab recreates in order to isolate/root cause the issues and provide R&D with debugging testbed with a recreated problem. Escalation point in the team (especially for security features on cat9k) as well as for various TAC team once the issue is on Catalyst switch (Security, Routing TAC Teams).
- 1 year and 7 months, Dec 2013 - Jun 2015
Lead Network Engineer
OJSC Uraltransbank
Catalyst based DC, Firewalls, IPS/IDS, 60 branches, 300 ATMs. Responsible for daily network health, development, expansion and keeping infrastructure up to date. Negotiations with service providers – best price, best conditions. Supervising local junior engineer (monitoring), remote support engineers (networking part of daily duties/network issues triage).
- 3 years and 7 months, Jun 2010 - Dec 2013
NOC Administrator
Miralogic Telecommunication Systems
NOC in ISP with about 100 000 customers. Monitoring and troubleshooting.
- 2 years and 8 months, Nov 2007 - Jun 2010
Junior network administrator.
OJSC Uraltransbank
Support, monitoring.
Ausbildung von Alexander Bersenev
- 3 years and 10 months, Sep 2003 - Jun 2007
Ural Radiotechnical School
Sprachen
English
C1 (Fließend)
Russian
C2 (Verhandlungssicher / Muttersprachlich)
Italian
A1-A2 (Grundkenntnisse)
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