Alexander Edelmann

Specialized on Microsoft System Center Service Manager (SCSM), CMDB with IT Processes, working in Consulting, Project Management and Implementation as a holistic solution for the customers.

Microsoft System Center Service Manager

I worked primarily (2/3) for the private hospital "Privatklinik Wehrle" as the man in charge. 1/3 I was supporting and working within the related hospitals of the leading Management group and also for Reha clinic of the "Humanocare" in Salzburg city. Furthermore, I was main responsible for areas which includes overall operations like system administration, implementing a Servicedesk and Monitoring System, IT Strategy and Management as deputy, consolidating solutions and standards based on ITILv3.

Working in the core team of Server-Network Operations, which was responsible for the 24x7 availability of operations in a datacenter with distributed locations and branch offices. Therefore I have key skills for the IT infrastructure and a high degree of knowledge of IT-Management in a very broad range. My long-time experience and senior level competence in the Datacenter and the IT allows me to consult and manage those structures and interoperability internal and external as a key role.

Secondary employment as lector for the discipline IT, documentation and scientific working methods.

Main activity in Salzburger Landeskliniken, IT-Consulting & Software Delivery, first enterprise rollout techniques; design/architecture/conceptualization of client-, server-, network-, printer-, backup/restore concepts; systemadministration of Server-, Firewall- and Mailsystems, 2nd and 3rd Level Support

Coordination of the education, personnel responsibility with hiring authority. Microsoft Education, Train the Trainer Educations. Planning and building a complete IT infrastructure of two Education centers (Salzburg – Linz).

IT-Management, Healthcare Management and BI, Development and operating of IT-Applications and Infrastructures in healthcare, Basics of business studies (BWL) and Management, ICT-Basics, Law, Communication & Leadership, IT-Applications