Alexander Gavrilov

Backend testing of subsystems: - non-functional testing (installation testing) - functional testing - unit tests development using PL/SQL - web UI automated tests development - Working with CI system and configuring projects(TeamCity)

Functional/UI/Mobile App testing/REST API testing Test scenarios(Keeping Up-to-date), checklists, test-plan development Writing SQL queries and joins experience with Jenkins: deploying builds, test executions Bug Identification, reproduction, working with server logs, recording, documenting and tracking Operating in an Agile/Scrum environment to deliver high-quality software against aggressive schedules Review requirements, specifications and technical design documents and provide meaningful feedback

Activities: Providing remote support of software systems, sub-systems and/or mobile applications for customers 24/7 of SaaS solution(including support of servers). Analyzing logs, and data(including reproduced cases) required to resolve issues of medium and high severity, working closely with developers and QA, solving complex problems as part of the R&D team. Smoke testing of the system, preparing test cases, test plans Documenting best practices at Confluence portal

Customer-related responsibilities: coordination with customer support on product issues, identification of business issues and application of product solutions, review and assessment of customer issues, work with change requests and screening them in accordance with customer priorities and contractual obligations. Support of several significant customers solving issues and helping business users manage the system as well as onsite and from back-office.