Alexander Mikhaylov

I supported and configured Linux (CentOS/Debian), UNIX (AIX/Solaris), and Windows Server OS's. I know Docker, Kubernetes, and CI/CD (Ansible, Jenkins, Git). I provided 24/7 mission-critical support and created system automation via Python/Bash scripts. I'm skilled in Oracle DB administration (11g-21c) and SQL optimization. Also I have CCNA and Python 3 certs. I'm dedicated to high-availability environments, monitoring automation, and seamless infrastructure scaling.

Managed root cause analysis and risk management based on collected data and provided recommendations for long-term, sustainable solutions. - Diagnosed and resolved technical issues, including account setup and network configuration. - Maintained communication with clients to ensure their IT systems were fully functional after troubleshooting. - Worked closely with product teams to deliver pre-release software, provide timely product feedback, and implement product improvements.

- Infrastructure Management: Administered and maintained 100+ servers running mission-critical media applications with a focus on 99.9% uptime. - User Support: Provided technical support to 100+ editorial staff and journalists, ensuring seamless content production workflows. - 24/7 Availability: Managed high-pressure, 24/7 customer support and system monitoring to prevent broadcasting or publishing delays.