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Alexander Norden

is partially available.

Inhaber, UX/UI/CX DesignOps, Usability Engineer, Consultant, Analyst, ALEXGLOBALCONSULT
Munich, Germany

Skills

Timeline

Professional experience for Alexander Norden

  • Current 32 years and 6 months, since Sep 1992

    UX/UI/CX DesignOps, Usability Engineer, Consultant, Analyst

    ALEXGLOBALCONSULT

    HI, I AM ALEX .. I am a highly versatile and internationally established expert for customer & user experiences. Over all my time i had the great privilege to gather broad know-how in creating, consulting, executing and leading projects for a lot of fortune 500 / dax 100 corporations, especially in the consumer goods & service industry as well as for major institutions.

  • 6 months, Apr 2023 - Sep 2023

    Head of CX/UX/UI & Online Marketing

    Rapid Data GmbH

    concept, design & planning of a fully automated modular open commerce shopping & donation Saas platform that can be directly linked or integrated within existing web portals and their dedicated web pages [B2C/B2B]

  • 6 months, May 2022 - Oct 2022

    Interim General Manager, Customer Relations Supervisor

    JAMS Music Hotel Munich

  • 9 months, Sep 2021 - May 2022

    Training Supervisor

    EHL Hospitality Business School

    Interim academic specialty instructor for the schools own "EHL's Master in Hospitality Management" programs with a strong emphasis on consumer relationship and excellence of service.

  • 1 year and 5 months, Oct 2018 - Feb 2020

    Lead CX/UX/UI Engineer, CX Optimization, Product Designer & Manager

    ERGO Group AG

    Change management & change control for all corporate based B2C Services. Lead for B2C customer experience optimization, Lead UX/UI designer,
 consulting, planning & setup of a complete new UX/UI department, Development of a Global Design System & pattern library (Modular/Atomic design),
concepts for desktop, & RAPID WEB apllications. In-House consulting & concepts for customer experience.

  • 11 months, Oct 2017 - Aug 2018

    Lead CX/UX/UI Designer, Head of B2B CX/UX/UI, Agile Coach & Mentor

    Otto (GmbH & Co KG)

    Change management & change control for all corporate based B2B Services. Lead for B2B customer experience optimization, Lead UX/UI designer,
consulting, planning & setup of a complete new UX/UI department, Development of a Global Design System & pattern library (Modular/Atomic design),
concepts for desktop, & mobile apllications. Lead Creative & product manager for all B2B platforms, In-House consulting & concepts for general management.

  • 8 months, Dec 2016 - Jul 2017

    Lead CX/UX/UI Engineer, Lead Product Manager & Owner E-Commerce

    MediaMarktSaturn

    Change management & change control for an all responsive microservice architecture. Lead for customer experience optimization, Lead UX/UI designer, Responsive framework development for a global pattern library (Atomic design), concepts for desktop, mobile & instore apllications. Lead product manager for all european e-commerce platforms, consulting for an instore digital sales tablet

  • 1 year and 3 months, Sep 2015 - Nov 2016

    Lead CX/UX/UI Engineer, Product Designer, Lead Digital Consultant

    mylivn GmbH

    Head of operations, lead concepts, UI/UX designs, system architecture & developments for the corporations websites, Mobile app development &
social media activities. Furthermore strategic counseling, development of marketing campaigns and editorial content direction.
human ressources recruiting & staffing.

  • 1 year and 9 months, Oct 2013 - Jun 2015

    Lead CX/UX/UI Designer & Developer, Product Owner, Head of Operations

    FANORAKEL AG

    Operational responsibility, lead concepts, UI/UX designs & developments for the corporations websites, Mobile app development & social media activities. Furthermore strategic counseling, development of marketing campaigns and editorial direction. Concept, development & head of production of a special youtube channel for the FIFA world cup 2014.

  • 2 years and 8 months, Feb 2011 - Sep 2013

    Senior CX/UX/UI Designer & Developer, Digital Consultant

    Bloom GmbH

    Lead Concept, UI/UX Design & Development for Triumph international, Sandoz International GmbH, ISPO Munich, Messe München GmbH, Universität St. Gallen

  • 3 years and 7 months, Jan 2007 - Jul 2010

    Lead UX/UI Designer & Developer, Digital Consultant, Head of Digital Media

    EILER2 GmbH

    Lead concepts, UI/UX designs & developments for clients like: carmondo, Dermapharm AG, Hirmer Verlag, Klassik Radio, Klassik Radio AG, SIXT, SIXT rent a car, SIXT holiday cars, Süddeutscher Verlag, Tiroler Nussöl

  • 6 months, Nov 2004 - Apr 2005

    Lead UX/UI Designer & Developer, Digital Consultant

    .start advertising

    Digital & creative consultant, UI/UX designer & developer of the agencies own website and advisor for client related projects.

  • 1 year and 3 months, May 2003 - Jul 2004

    Executive Digital Consultant, Governmental Advisor

    The Bahamas Ministry of Tourism

    Digital & creative consultant and advisor for the governments international tourism platform relaunch.

  • 2 years and 6 months, May 1999 - Oct 2001

    Founding Partner, Lead UX/UI Designer & Developer, Executive Creative Director

    DDB | Tribal | Hamburg

    Set-up, organisation & management of Tribal DDB’s first european branch offices. Lead concept, UI/UX design & development of a global website and development of the worlds first interactive online adventure game ‘Crystals of faradise‘ for FA/Henkel AG. Continuative lead concepts, UI/UX design & development of the german website for McDonald’s, Bosch Hausgeräte, Bosch Powertools. Furthermore lead concepts, UI/UX designs & developments for clients like: Compaq, Müller Milch, ORACLE, Schwarzkopf

  • 4 years and 5 months, Jun 1997 - Oct 2001

    Founding Partner, Lead UX/UI Designer & Developer, Executive Creative Director

    Heye GmbH

    Set-up, organisation & management of the agencies new media department. Lead concept, UI/UX design & development of the global website for Bosch Hausgeräte & Bosch Powertools. 
Lead concept, UI/UX design & development of the german website for McDonald’s. 
Furthermore lead concepts, UI/UX designs & developments for clients like: AEG, Bitburger, Burda Fashion, Compuserve, Dallmayr, Deutsches Museum, Escada, Grundig, Premiere TV, Schöller Eis, Talkline, Talknet

  • 2 years, Jun 1997 - May 1999

    Digital Consultant, Senior UX/UI Designer & Developer

    DDB Berlin

    Digital consulting, lead concepts, UI/UX designs & developments for clients like: Volkswagen, Bayer AG, Henkel AG and others

  • 2 years and 3 months, Mar 1995 - May 1997

    Senior Art Director / Creative Director

    Heye GmbH

    Creative freelancer specialized for new business pitches.

Languages

  • German

    First language

  • English

    Fluent

  • Swedish

    Basic

  • Portuguese

    Basic

  • Italian

    Basic

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