
Alexander Norden
Skills
Timeline
Professional experience for Alexander Norden
- Current 32 years and 6 months, since Sep 1992
UX/UI/CX DesignOps, Usability Engineer, Consultant, Analyst
ALEXGLOBALCONSULT
HI, I AM ALEX .. I am a highly versatile and internationally established expert for customer & user experiences. Over all my time i had the great privilege to gather broad know-how in creating, consulting, executing and leading projects for a lot of fortune 500 / dax 100 corporations, especially in the consumer goods & service industry as well as for major institutions.
- 6 months, Apr 2023 - Sep 2023
Head of CX/UX/UI & Online Marketing
Rapid Data GmbH
concept, design & planning of a fully automated modular open commerce shopping & donation Saas platform that can be directly linked or integrated within existing web portals and their dedicated web pages [B2C/B2B]
- 6 months, May 2022 - Oct 2022
Interim General Manager, Customer Relations Supervisor
JAMS Music Hotel Munich
- 9 months, Sep 2021 - May 2022
Training Supervisor
EHL Hospitality Business School
Interim academic specialty instructor for the schools own "EHL's Master in Hospitality Management" programs with a strong emphasis on consumer relationship and excellence of service.
- 1 year and 5 months, Oct 2018 - Feb 2020ERGO Group AG
Lead CX/UX/UI Engineer, CX Optimization, Product Designer & Manager
Change management & change control for all corporate based B2C Services. Lead for B2C customer experience optimization, Lead UX/UI designer, consulting, planning & setup of a complete new UX/UI department, Development of a Global Design System & pattern library (Modular/Atomic design), concepts for desktop, & RAPID WEB apllications. In-House consulting & concepts for customer experience.
- 11 months, Oct 2017 - Aug 2018Otto (GmbH & Co KG)
Lead CX/UX/UI Designer, Head of B2B CX/UX/UI, Agile Coach & Mentor
Change management & change control for all corporate based B2B Services. Lead for B2B customer experience optimization, Lead UX/UI designer, consulting, planning & setup of a complete new UX/UI department, Development of a Global Design System & pattern library (Modular/Atomic design), concepts for desktop, & mobile apllications. Lead Creative & product manager for all B2B platforms, In-House consulting & concepts for general management.
- 8 months, Dec 2016 - Jul 2017MediaMarktSaturn
Lead CX/UX/UI Engineer, Lead Product Manager & Owner E-Commerce
Change management & change control for an all responsive microservice architecture. Lead for customer experience optimization, Lead UX/UI designer, Responsive framework development for a global pattern library (Atomic design), concepts for desktop, mobile & instore apllications. Lead product manager for all european e-commerce platforms, consulting for an instore digital sales tablet
- 1 year and 3 months, Sep 2015 - Nov 2016mylivn GmbH
Lead CX/UX/UI Engineer, Product Designer, Lead Digital Consultant
Head of operations, lead concepts, UI/UX designs, system architecture & developments for the corporations websites, Mobile app development & social media activities. Furthermore strategic counseling, development of marketing campaigns and editorial content direction. human ressources recruiting & staffing.
- 1 year and 9 months, Oct 2013 - Jun 2015
Lead CX/UX/UI Designer & Developer, Product Owner, Head of Operations
FANORAKEL AG
Operational responsibility, lead concepts, UI/UX designs & developments for the corporations websites, Mobile app development & social media activities. Furthermore strategic counseling, development of marketing campaigns and editorial direction. Concept, development & head of production of a special youtube channel for the FIFA world cup 2014.
- 2 years and 8 months, Feb 2011 - Sep 2013
Senior CX/UX/UI Designer & Developer, Digital Consultant
Bloom GmbH
Lead Concept, UI/UX Design & Development for Triumph international, Sandoz International GmbH, ISPO Munich, Messe München GmbH, Universität St. Gallen
- 3 years and 7 months, Jan 2007 - Jul 2010
Lead UX/UI Designer & Developer, Digital Consultant, Head of Digital Media
EILER2 GmbH
Lead concepts, UI/UX designs & developments for clients like: carmondo, Dermapharm AG, Hirmer Verlag, Klassik Radio, Klassik Radio AG, SIXT, SIXT rent a car, SIXT holiday cars, Süddeutscher Verlag, Tiroler Nussöl
- 6 months, Nov 2004 - Apr 2005
Lead UX/UI Designer & Developer, Digital Consultant
.start advertising
Digital & creative consultant, UI/UX designer & developer of the agencies own website and advisor for client related projects.
- 1 year and 3 months, May 2003 - Jul 2004
Executive Digital Consultant, Governmental Advisor
The Bahamas Ministry of Tourism
Digital & creative consultant and advisor for the governments international tourism platform relaunch.
- 2 years and 6 months, May 1999 - Oct 2001DDB | Tribal | Hamburg
Founding Partner, Lead UX/UI Designer & Developer, Executive Creative Director
Set-up, organisation & management of Tribal DDB’s first european branch offices. Lead concept, UI/UX design & development of a global website and development of the worlds first interactive online adventure game ‘Crystals of faradise‘ for FA/Henkel AG. Continuative lead concepts, UI/UX design & development of the german website for McDonald’s, Bosch Hausgeräte, Bosch Powertools. Furthermore lead concepts, UI/UX designs & developments for clients like: Compaq, Müller Milch, ORACLE, Schwarzkopf
- 4 years and 5 months, Jun 1997 - Oct 2001
Founding Partner, Lead UX/UI Designer & Developer, Executive Creative Director
Heye GmbH
Set-up, organisation & management of the agencies new media department. Lead concept, UI/UX design & development of the global website for Bosch Hausgeräte & Bosch Powertools. Lead concept, UI/UX design & development of the german website for McDonald’s. Furthermore lead concepts, UI/UX designs & developments for clients like: AEG, Bitburger, Burda Fashion, Compuserve, Dallmayr, Deutsches Museum, Escada, Grundig, Premiere TV, Schöller Eis, Talkline, Talknet
Digital consulting, lead concepts, UI/UX designs & developments for clients like: Volkswagen, Bayer AG, Henkel AG and others
- 2 years and 3 months, Mar 1995 - May 1997
Senior Art Director / Creative Director
Heye GmbH
Creative freelancer specialized for new business pitches.
Languages
German
First language
English
Fluent
Swedish
Basic
Portuguese
Basic
Italian
Basic
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