Basic

Alexander Norden

Owner, CX/UX/UI Designer, Usability Engineer, Design Ops, Product Designer, ALEXGLOBALCOM

Munich, Germany

Skills

User experience design
Agile Product Development
Digital transformation
Usability Engineering
Leadership
UX/UI Design
Product Management
Product design
E-Commerce
Mobile Commerce
Social Commerce
Everywhere commerce
Change Leadership
Change Management
Change Control
Online Payment
Mobile Payment
Business Development
Strategic Consulting
Project Leadership
Operations management
Lean product development
User Experience Consulting
Usability Consulting
Design Thinking
Mobile Apps
Progressive Web Apps
Smart TV Apps
Web Frameworks
Responsive Web Design
Atomic Design
Adaptive Design
HTML5
CSS3
JavaScript
AJAX
Wireframe
Mockup
Prototyping
Social Media
Social Media Marketing
Social Media Consulting
Storytelling
Analytics
Google Analytics
AB Testing
MV Testing
UX Lab
SEO
SEM
Workflow Management
Agile Development
Scrum Methodologies
Jira
Scrum
KANBAN
Confluence
Product Owner
ScrumMaster
CMS
IBM WebSphere
Enterprise-Content-Management
ECM
Product Information Management
PIM
Multichannel Management
Omni-channel Retailing
Up-Selling
Cross-Selling
Customer Experience Management
Customer Relationship Management
Customer Retention
Loyalty program
Bonusprogramm
After Sales Management
Recruiting
Team Building
Staffing Services
Wholesale
Retail
Consumer goods
Consumer Electronics
Fashion
Banking
Financial Services
Insurance
Telecommunication
Government

Timeline

Professional experience for Alexander Norden

  • Current 11 years, since Aug 2010

    CX/UX Optimization, Product Manager & Owner, Digital Transformation

    ALEXGLOBALCONSULT

    Successful lead for ... » ERGO AG, application concept & design, agile coaching » Otto GmbH & Co KG, B2B application concept & design » Media-Saturn-Holding GmbH, european e-commerce platforms » Mylivn GmbH, international social commerce platform » Allianz Global Digital Factory, corporate global digital assets library » SOFORT GmbH, mobile payment optimization » Tipico Co. Ltd., online & mobile betting systems » Triumph Global Sales AG, worldwide e-commerce platform

  • Current 28 years and 11 months, since Sep 1992

    CX/UX/UI Designer, Usability Engineer, Design Ops, Product Designer

    ALEXGLOBALCOM

    I am a very versatile and internationally established designer, consultant and developer spezialized in consulting digital product strategies, forming CX/UX/UI concepts, creating design systems and building information and interaction architecture. I majorly do this for platforms, digital services and mobile applications. Due to my many years as an industry professional i do also offer well-engineered desktop and mobile based prototypes and the development of ready to go HTML/CSS/JS templates and frameworks

  • 1 year and 5 months, Oct 2018 - Feb 2020

    Lead CX/UX/UI Engineer, CX Optimization, Product Designer & Manager

    ERGO Group AG

    Change management & change control for all corporate based B2C Services. Lead for B2C customer experience optimization, Lead UX/UI designer,
 consulting, planning & setup of a complete new UX/UI department, Development of a Global Design System & pattern library (Modular/Atomic design),
concepts for desktop, & RAPID WEB apllications. In-House consulting & concepts for customer experience.

  • 11 months, Oct 2017 - Aug 2018

    Lead CX/UX/UI Designer, Head of B2B CX/UX/UI, Agile Coach & Mentor

    Otto (GmbH & Co KG)

    Change management & change control for all corporate based B2B Services. Lead for B2B customer experience optimization, Lead UX/UI designer,
consulting, planning & setup of a complete new UX/UI department, Development of a Global Design System & pattern library (Modular/Atomic design),
concepts for desktop, & mobile apllications. Lead Creative & product manager for all B2B platforms, In-House consulting & concepts for general management.

  • 8 months, Dec 2016 - Jul 2017

    Lead CX/UX/UI Engineer, Lead Product Manager & Owner E-Commerce

    MediaMarktSaturn

    Change management & change control for an all responsive microservice architecture. Lead for customer experience optimization, Lead UX/UI designer, Responsive framework development for a global pattern library (Atomic design), concepts for desktop, mobile & instore apllications. Lead product manager for all european e-commerce platforms, consulting for an instore digital sales tablet

  • 1 year and 3 months, Sep 2015 - Nov 2016

    Lead CX/UX/UI Engineer, Product Designer, Lead Digital Consultant

    mylivn GmbH

    Head of operations, lead concepts, UI/UX designs, system architecture & developments for the corporations websites, Mobile app development &
social media activities. Furthermore strategic counseling, development of marketing campaigns and editorial content direction.
human ressources recruiting & staffing.

  • 1 year and 9 months, Oct 2013 - Jun 2015

    Lead CX/UX/UI Designer & Developer, Product Owner, Head of Operations

    FANORAKEL AG

    Operational responsibility, lead concepts, UI/UX designs & developments for the corporations websites, Mobile app development & social media activities. Furthermore strategic counseling, development of marketing campaigns and editorial direction. Concept, development & head of production of a special youtube channel for the FIFA world cup 2014.

  • 2 years and 8 months, Feb 2011 - Sep 2013

    Lead CX/UX/UI Designer & Developer, Digital Consultant

    Bloom GmbH

    Lead Concept, UI/UX Design & Development for Triumph international, Sandoz International GmbH, ISPO Munich, Messe München GmbH, Universität St. Gallen

  • 3 years and 7 months, Jan 2007 - Jul 2010

    Lead UX/UI Designer & Developer, Digital Consultant, Head of Digital Media

    EILER2 GmbH

    Lead concepts, UI/UX designs & developments for clients like: carmondo, Dermapharm AG, Hirmer Verlag, Klassik Radio, Klassik Radio AG, SIXT, SIXT rent a car, SIXT holiday cars, Süddeutscher Verlag, Tiroler Nussöl

  • 6 months, Nov 2004 - Apr 2005

    Lead UX/UI Designer & Developer, Digital Consultant

    .start advertising

    Digital & creative consultant, UI/UX designer & developer of the agencies own website and advisor for client related projects.

  • 1 year and 3 months, May 2003 - Jul 2004

    Executive Digital Consultant, Governmental Advisor

    The Bahamas Ministry of Tourism

    Digital & creative consultant and advisor for the governments international tourism platform relaunch.

  • 2 years and 6 months, May 1999 - Oct 2001

    Founding Partner, Lead UX/UI Designer & Developer, Executive Creative Director

    DDB | Tribal | Hamburg

    Set-up, organisation & management of Tribal DDB’s first european branch offices. Lead concept, UI/UX design & development of a global website and development of the worlds first interactive online adventure game ‘Crystals of faradise‘ for FA/Henkel AG. Continuative lead concepts, UI/UX design & development of the german website for McDonald’s, Bosch Hausgeräte, Bosch Powertools. Furthermore lead concepts, UI/UX designs & developments for clients like: Compaq, Müller Milch, ORACLE, Schwarzkopf

  • 4 years and 5 months, Jun 1997 - Oct 2001

    Founding Partner, Lead UX/UI Designer & Developer, Executive Creative Director

    Heye GmbH

    Set-up, organisation & management of the agencies new media department. Lead concept, UI/UX design & development of the global website for Bosch Hausgeräte & Bosch Powertools. 
Lead concept, UI/UX design & development of the german website for McDonald’s. 
Furthermore lead concepts, UI/UX designs & developments for clients like: AEG, Bitburger, Burda Fashion, Compuserve, Dallmayr, Deutsches Museum, Escada, Grundig, Premiere TV, Schöller Eis, Talkline, Talknet

  • 2 years, Jun 1997 - May 1999

    Digital Consultant, Senior UX/UI Designer & Developer

    DDB Berlin

    Digital consulting, lead concepts, UI/UX designs & developments for clients like: Volkswagen, Bayer AG, Henkel AG and others

  • 2 years and 3 months, Mar 1995 - May 1997

    Senior Art & Creative Director

    Heye GmbH

    Creative freelancer specialized for new business pitches.

Languages

  • German

    First language

  • English

    Fluent

  • Swedish

    Basic

  • Portuguese

    Basic

  • Italian

    Basic

Wants

challenging projects
exciting opportunities

Interests

International Business Strategy
International Business Development
yachting
music production
cooking
Jazz
create and develop awesome products and services

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