Alexandra Schmidt

Key responsibilities: - Project and Program Lead for several cross-functional proejcts, e.g. process efficiency, fraud detection, depoyment of new systems for internal and partner use - Project budget responsibility - Regular reporting back to project sponsors and VPs in steering meetings - Apply Lean Six Sigma and Green Belt methodologies

Key responsabilities: - Complete management of German team relocation to Bucharest - Recruitment and management of a new team of 21 in Bucharest - 2nd level escalation for all German partners and stakeholders - Direct management of all partner visits in Bucharest and Germany - Separated German Value and Volume team integrated into 1 team

- Working as Teamlead for a team of around 20 Operations Specialists for HP Channel Partners in Germany. - Teamlead is acting as 1st level escalation point for the Operations Specialists, HP sales and for the external HP Channel Partners - operational questions, business control reports, order and claim escalations. - HP Channel partner visits for training, coaching. - Additional responsibilities to act as Subject Matter Expert in projects to provide inputs on process improvements.

- Relocation from Böblingen/Germany to HP Barcelona/Spain since the team of Operations Specialist for Italy/Iberia, France and Middle East was outsourced to Barcelona. - Training of new HP Operations Specialists on the operational processes. - Teamlead for the Italian/Iberian team: team size around 18 people. - Teamlead is acting as 1st escalation point for the team, HP internal stakeholders and the external HP Channel Partner. - Business control reports, process improvements, Partner trainings

- Working as Teamlead for a team of around 8 Partner Account Administrators for HP Channel Partners in EMEA. - Teamlead is acting as 1st level escalation point for the Partner Account Administrator, HP sales and for the external HP Channel Partners - operational questions, business control reports, order and claim escalations. - HP Channel partner visits for training, coaching. - Only 5 months activity since team was moved to Barcelona.

- Relocation from Böblingen/Germany to HP Bangalore/India. - Training of new teammembers for ramping up the hub in Bangalore for transactional processes. - Training documentation writing and updates, process alignments among all country teams and process improvements. - Coaching of new teammembers. - Recommendations for management on level of coaching required for each new teammember after the training, whom to put in which country team, who has development potential for future teamlead activities