Alexandre Ceril

Marketing and sales department: • Pro-actively scouting for viable customers and projects to maximize business opportunities • Coordinating projects with other departments and overseas offices

Customer Service: • Completing customer inquiries, providing an excellent customer service by communicating through emails and phone conversations, and maintaining a high degree of courtesy and professionalism. Supervisor: • Ensuring that calls where handled with Paycom guidelines and that customers receive outstanding customers’ service • Improving and maintaining the CSR’s overall performance, with accurate reports and feedback.

Customer Service: • Completing customer inquiries, providing an excellent customer service by communicating through emails and phone conversations, and maintaining a high degree of courtesy and professionalism. Supervisor: • Ensuring that calls where handled with Paycom guidelines and that customers receive outstanding customers’ service • Improving and maintaining the CSR’s overall performance, with accurate reports and feedback.