Alina Mihaela Turturea

Front office clerk, direct caring for guests, checking receipts, check-in and check-out, reservation and verification of credit cards, emails and phone calls management

Front office supervisor, employee planning and training, direct caring for guests, checking receipts, check-in and check-out, reservation and verification of credit cards, emails and phone calls management, complaint management, office product orders, invoice control, cash management, yield management and internet history management .

Sales advisor, order new products for the shop to and prepare for sale, department visual merchandiser, customer complaint management, processing complaints and returns goods from customers

The system-supported warehouse management Security service (SAP), such as the collection and sorting of goods transport. Prepare goods receipt and return goods exemption to the central deposit, take care of reduced goods in sales period, prepare and print the labels, order the furniture for the store from the central warehouse.

Taking care of good condition of shop , sales advice, acceptance of goods and goods exemption, monthly and yearly inventory , discounts for complaints, customer management & and support the manager through interviews and other activities.

Der Europäische Computer Führerschein ECDL® Computer Grundlagen, Online Grundlagen, Textverarbeitung, Tabellenkalkulation, Datenbanken anwenden, Präsentation, Online Zusammenarbeit.

EDV für Office Management; Geschäftskorrespondenz; Kommunikation und Konfliktmanagement; Reise- undbVeranstaltungsmanagement; Business English; Wirtschaftswissen (Rechnungswessen, Controlling, Marketing, Arbeits-, Wirtschafts- und Steuerrecht); Business Etikette.

Management, statistics, strategy, organization, social analysis and diagnostics, social advisor for people and families