Mag. Alina Pustovit

Angestellt, Senior Account Manager, KnubiSoft
Charkiw, Ukraine

Fähigkeiten und Kenntnisse

Key Account Management
Sales Management
Customer Relationship Management
Financial Controlling
Financial Accounting
Project management
Contract Negotiation
Customer Service
Up-Selling
Cross-Selling
Document Management

Werdegang

Berufserfahrung von Alina Pustovit

  • Bis heute 7 Jahre, seit Aug. 2018

    Senior Account Manager

    KnubiSoft

    Development of strong relationships with current key customers also with potential customers. Making up-sell and cross-sell to current customers. Control of customer satisfaction and successful performance of the project. Expansion of projects from existing customers. Work with customers to ensure the projects are delivered on timely manner. Dealing with problem customers. Control of fulfillment of contractual obligations. Invoice issuance, control of payments under the contract.

  • 3 Jahre und 1 Monat, Aug. 2015 - Aug. 2018

    Key Account Manager

    Program-Ace

    Development of strong relationships with key customers also with potential customers. Control of customer satisfaction and successful performance of the project. Up-selling and cross-selling. Dealing with problem customers. Work with debtors. Working closely with Project Managers and customers to provide best technical solution on the project. Invoice issuance, control of payments under the contract. On average – dealing with 30-50 projects in parallel on everyday basis.

  • 4 Jahre und 1 Monat, Aug. 2011 - Aug. 2015

    Account Manager

    Pegasus Airlines (Center of Int. transportation and Tourism, GSA of Pegasus)

    Worked in company that was General Sales Agency of Pegasus Airlines in Ukraine. Development of strong relationships with customers, with all agencies throughout the Ukraine. Worked with Pegasus Airlines main office directly. Process requests from agents and employees of company on issues related to work of booking system of Pegasus Airlines; Group sales manager; Customer service; signing contracts with new agents; agent support. Everyday communication with Airlines.

  • 4 Monate, Juni 2008 - Sep. 2008

    Bartender, Waitress

    Seneca Gaming Corporation

Ausbildung von Alina Pustovit

  • 5 Jahre und 7 Monate, Sep. 2006 - März 2012

    Business Administration

    Kharkiv University of Humanities “People’s Ukrainian Academy”

Sprachen

  • Englisch

    Fließend

  • Russisch

    Muttersprache

  • Ukrainian

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