Mag. Alina Pustovit

Development of strong relationships with current key customers also with potential customers. Making up-sell and cross-sell to current customers. Control of customer satisfaction and successful performance of the project. Expansion of projects from existing customers. Work with customers to ensure the projects are delivered on timely manner. Dealing with problem customers. Control of fulfillment of contractual obligations. Invoice issuance, control of payments under the contract.

Development of strong relationships with key customers also with potential customers. Control of customer satisfaction and successful performance of the project. Up-selling and cross-selling. Dealing with problem customers. Work with debtors. Working closely with Project Managers and customers to provide best technical solution on the project. Invoice issuance, control of payments under the contract. On average – dealing with 30-50 projects in parallel on everyday basis.

Worked in company that was General Sales Agency of Pegasus Airlines in Ukraine. Development of strong relationships with customers, with all agencies throughout the Ukraine. Worked with Pegasus Airlines main office directly. Process requests from agents and employees of company on issues related to work of booking system of Pegasus Airlines; Group sales manager; Customer service; signing contracts with new agents; agent support. Everyday communication with Airlines.