Alina Rudolph

Team leader

Point of contact for internal and external customers and suppliers Processing of orders, offers, shipping documents and invoices Coordination of new products launches Intensive correspondence with international government agencies, all internal and external functions (English, German, French) Dealing with different types of payment documents (L/C) Handling customer complaints Support of Regional Sales Managers Provide and update sales reports

Office administration General correspondence (English, German, French) Processing of orders, contracts and invoices Arranging delivery dates, orders tracking Dealing with customer complaints Maximizing sales Monitoring of payments Monitoring and updating sales display areas Preparation of forecasts Process coordination Budget management

Customer services Organisation of trade fairs, road shows, incentive events Telemarketing in English, German & French Creating & updating databases Translation of documents for advertising and technical newspapers

Administrative work Looking for sales opportunities on the French medical devices market Collaboration with account managers Making price offers Submitting tenders in accordance with specific customer requirements Working under pressure & tight deadlines Customer services

Analyse digital cameras and printers faults Booking repairs Intermediary between Kodak departments, customers and dealers

Organisation of meetings Welcome international visitors Operate a multi-line phone system Coordinate all internal and external mail Assist security staff Administrative tasks

International trade, Marketing, international law, Logistics (Transport; international means of payment); Languages