Alireza Raeisi

Maintained long-term customer relationships through regular client visits. Served as the first point of contact for customers, handling inquiries and complaints. Increased sales by actively identifying and promoting suitable product solutions. Boosted cross-selling of KIC products (adhesives, lubricants, etc.). Conducted market analyses to identify customer needs and market trends. Closed service contracts, spare parts packages, as well as inspection and overhaul agreements. Achieved annual sales targets.

Coordinated technical drawings and details of replacement parts with customers. Supported installation and commissioning teams. Tracked quotations and payments. Coordinated timely order processing and delivery. Conducted quick on-site service visits for troubleshooting. Organized production line inspections, overhauls, and upgrades. Managed administrative tasks such as material procurement, workforce planning, and formalities. Assisted with trade show organization.