Alireza Raeisi

• Consult existing, new, private, and business customers on telecommunication products. • Advise and support existing customers regarding new offers and product upgrades. • Acquire new customers through comprehensive consultation and targeted sales efforts. • Achieve successful contract conclusions through effective sales techniques.

• Achieved a 15% year-over-year sales growth for the Life Cycle Services (LCS) portfolio. • Served as the primary technical and commercial contact for customers regarding their existing machinery and service requirements. • Negotiated and closed high-value service agreements • Documented sales activities (appointments, opportunities, potentials) within the CRM system. • Provided expert technical and commercial advice to customers • Clarified technical and commercial details during the selling phases.

Created accurate quotations and orders in SAP ERP for spare parts, replacements, and services, and coordinated timely order processing and delivery. Served as the key interface between the customer, country manager, service team, shipping, and invoicing departments. Assisted service and project Managers with the execution of inspections, overhauls, and line conversions. Communicated directly with customers to clarify order scope, discuss lead times, payment terms, and address general inquiries.

• Generated 2D technical drawings utilizing CAD programs. • Participated in the development and visualization of planning processes to enhance efficiency. • Offered technical support to the project team including assistance on the construction site. • Calculated required material quantities, implement project requirements and ensure coordination. • Created status and progress reports and final reports for project closure, submission, and payment authorization.