Alison Simpson

As a Forge of Empires product manager, responsible for: - Leading a cross-functional team of developers, artists, game designers and QA - Managing the product backlog - Responsible for the Content and Events strategy and roadmap, and liveops - Coordinating with external stakeholders in other departments, eg. Marketing, PR, Community Management, Payment, Analytics - Monitoring relevant KPIs to track progress towards meeting strategic goals - Identifying and conducting A/B tests

- Managed a team of 30+ community managers (2 internal, rest external) to deliver excellent customer service and game support around the globe - Voice of the customer for InnoGames' flagship title - Worked closely with the product owner and development team to represent the customer's needs during game development - Owned the product backlog for the community management and game administration tools. - Co-ordinated new game world launches together with system administration, PR, marketing and CRM.