Alizée Decooninck

• Scheduling, appointments and follow-up of e-mail exchanges (50-200 pers/day) • Organization of meetings, events and business trips (50-200 emails / day) • Creation of commercial supports • Support Direction on all communicative tasks • Monitoring, follow-up and updating the website (CMS)

• Scheduling, appointments and follow-up of e-mail exchanges (50-200 pers/day) • Maintenance and creation of projects in databases (50-200 projects/day) • Support department employees on all administrative tasks • Customer invoicing • Risk Management

• Coordination of the mastercopy (copy in English) and the artwork for packaging for all Oral Care products • Coordination of translations for different markets • Work with cross-functional departments (Marketing, Design, Logistic and suppliers) to obtain all information required • Guidance to external suppliers about artwork execution • Review of the final product before submission for production • Ongoing support to the Business

• Coordination of translations and online publication of selected assets (from US) • New products launching: implementation of Marketing and Communication activities in the markets covered • Planification and coordination of pre-show, online, onsite and post show events • Customer Appreciation gifts • Management of email campaigns • Management of ongoing list purchases and weekly meetings with Sales Managers • SEO & SEM: montly reports and oversight • Social networking websites

• Participation in the global marketing strategy • External communication: - Creation and updating of communication tools in various languages : pamphlets, newsletters, e-mailing campaigns, websites, social networks, blogs/forums, SEM & SEO - Creation and publication of job offers for candidates • Internal communication: writing procedures and various corporate documentation • Project management • Business intelligence

• Participation in Sales department : commercial support and follow-up of offers • Customer reportings and trade statistics • Planning, coordination and follow-up of customer satisfaction surveys • Customer Relationship Management (CRM) • Project Management • Customer invoicing and Secretariat

•External & internal communication •Planning, coordination and participation in meetings conferences and promotional events •New Information and Communication Technologies (NICT) •Customer Relationship Management (CRM) •Content management system (CMS) •E-commerce project •Creation of Press documents •Monitoring inventory, office stock and supplies • Secretariat • Organization of business trips, itineraries and accommodation

Specific option: New technologies and Marketing Minor options: E-Business and Market Research