Alok Palshetkar
Bis 2018, Sr. Service Advisor, Carrokay Solutions Pvt. Ltd.
Abschluss: MBA International Business, IUBH Internationale Hochschule
Bonn, Deutschland
Werdegang
Berufserfahrung von Alok Palshetkar
1 Jahr und 8 Monate, Feb. 2017 - Sep. 2018
Sr. Service Advisor
Carrokay Solutions Pvt. Ltd.
As the Sr. Service Advisor I was: - Responsible for the entire operations in the region including sales, promotion, and service. - Responsible for carrying out the technical work on the car at the workshop. Quality checks of vehicle post-repair. - Responsible for scouting and on-boarding new vendors (workshops) for the company’s network.
7 Monate, Juli 2016 - Jan. 2017
Business Development and Service Advisor
Motomojo Technologies Pvt. Ltd.
As an employee of Motomojo, I carried out duties such as: - Arrange car pick-up, supervise the work at the workshop and deliver the car back to the customer. - Attending customers, understanding service requirements, educating about their concerns, advising them about other car issues they are unaware about, giving estimates. - Scouting for new partners for developing the business network.
1 Jahr, Apr. 2015 - März 2016
Service Advisor
Lifetime Mobbilities Pvt. Ltd.
My responsibilities during my work as a Service Advisor included:- 1. Greeting customers and scheduling service appointments. 2. Cataloguing customers concerns and comments. 3. Writing service orders and descriptions of problems and repairs. 4. Translating customers’ repair problems into standard repair terminology. 5. Explaining repairs to customers. 6. Test-driving vehicles to confirm service repairs. 7. Estimating the cost and time needed for repairs. 8. Handling customer complaints.
4 Monate, Apr. 2014 - Juli 2014
Trainee Engineer
Speedam (India) Pvt. Ltd,
During my time at Speedfam, I worked closely with the Customer Support Department and the Sales Department. Some of the key duties with my time at the Customer Support were carrying out research on new lap plates to be launched by the company, whereas in Sales department I was responsible for marketing company’s brand by distributing company catalogue to various prospective clients via e-mail.
2 Monate, Juli 2012 - Aug. 2012
Intern
Volkswagen Group Sales India Pvt. Ltd.
Assisted in administrative activities within the After-Sales (Service Training) Department.
Ausbildung von Alok Palshetkar
2 Jahre und 3 Monate, März 2019 - Mai 2021
Marketing
IUBH Internationale Hochschule
Global Brand Management, Applied Marketing Research, Sales & Pricing, Current Issue in International Marketing
2 Jahre und 11 Monate, Juli 2010 - Mai 2013
Automotive engineering
University of Mumbai
3 Jahre, Juni 2007 - Mai 2010
Mechanical Engineering
Maharashtra State Board of Technical Education
Sprachen
Deutsch
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Englisch
Fließend
Hindi
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Marathi
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