Amanda Lowery

I help people achieve an enhanced quality of life through a very unique but simple approach to wellness that includes exclusive support tools as well as a proprietary product. Additionally, I provide general fitness and nutrition education as well as some lifestyle coaching.

Registered Representative (passed state Series 6 and 63 securities tests in 2003) I served as a resource for members, field staff, and prospects in handling, researching and communicating both simple and complex inquiries on Fixed Annuities. This required a thorough knowledge of the potential taxation implications and/or penalties that could result to members of Thrivent Financial. I was required to maintain a high level of knowledge of SEC/NASD Compliance Regulations.

Was a key resource in development of APAC's multi-channel (telephone and email) Quality program. I was responsible for the following: · Spending up to two hours per week taking inbound calls or replying to emails with customer inquiries to maintain and continually develop customer service skills · Enriching our quality evaluation process through improved coaching and training processes for both email and telephone customer service · Reporting and trend analysis · Interpreting and effectively communicating