Dr. Ambra Marascio

I manage the Home Holiday Apartment from the first enquiries by travellers throughout the checkout. I am an Airbnb SuperHost. Manage home holiday rental business (Bookings, check-in/out, guest support, etc)

I deal with the Public System for Digital Identity project (SPID), which allows access to all online Public Administration services thanks to a unique digital identity. • Manage and supervise users’ requests and instances concerning SPID • SPID Contact Centre Assistance and Support - support and interact with end users (citizens, public and private companies, etc.), concerning information, requests and troubleshooting. • Analyse and set up reports about contact centre activities

I have initiated the tourism market from Italy to Japan, both B2C and B2B. I analysed market, investigated new opportunities of development and growth of the business. I established direct contact with clients (B2B, B2C). I prepared quotations, collect payments. I have provided monthly report about analysis of sales, clients and tours

I worked on projects related to the Italian Tourism Department and Public Administration Department. In particular, the “Easy Italia” project, an institutional service aimed to enhance and expand the Tourism & Travel business in Italy. • Launch of the service between Italy and Japan

I carried out market analysis and coordination for the EU market, managing all phases of research and development, gathering all the needed information to assess strategies aimed to develop new models and products. Monitoring and analysing customers’ purchase behaviour, competitors’ strategies, dealers and distribution network, sales, business development, product planning, etc.