Ing. Amir Ghoratolaian

CRM System Design and Development - Lead the architecture, design, and development of CRM solutions. - Implement customizations and configurations to meet business requirements. - Develop and maintain plugins, workflows, and integrations using CRM SDKs and tools. Azure Integration and Management - Design and implement Azure-based solutions to support CRM functionalities. - Manage and optimize Azure resources including Azure Functions, Logic Apps, Service Bus, and other relevant services.

Responsible for all customization and custom development id MS CRM implementation, development of overall technical maintenance projects. Responsibilities: - Designed, developed, and customized in CRM platform. - Identified, documented, and communicated CRM configuration and development of best practices to the upper management. - Contributed software engineering expertise in the development of products through the software lifecycle, from designing requirements through successful deployment.

- Business and process analysis - Quality Assurance & Documentation. - Building and configuring CRM forms, views, dashboards, workflows. - Developing SSRS reports using FetchXML. - Effectively utilize SDK and 3rd party tools such as XRM Toolbox for the administration of the CRM system. - Support of the application including fixing application issues.

Projects: Providing support for MS CRM development for Safir Nilgoon Company. Providing support for MS CRM development for Entekhab Group Company. Supporting SQL Server database of Safir Nilgoon Company. Web development for customers (Asia tile, Agile system)

• Design architecture for development of Microsoft Dynamic CRM platform. • Resolve application issues or problems in timely manners. • Maintain documents for the platform and provide support to all clients. • Development of platform using plugins and workflows. • Design reporting for dashboards using SSRS. • Deployed CRM portal. • Deployed MS CRM using new technologies of Microsoft like Microsoft Flow and Power Apps.

Main Responsibility: Analyze the request collected from the Business process manager. Create Custom Entities. Developing Marketing forms in CRM. Create Plugins for the backend of the system. Developing the ADX portal. Developing frontend of the system using Javascript, jQuery. Create reports using SSRS.

Duties: • Design architecture for development of Microsoft Dynamic CRM platform. • Resolve application issues or problems in the timely manners. • Development of platform using plugins and workflows. • Efficiency work with the small team of developers to implement ideas and processes in the Microsoft Dynamic CRM platform. • Develop web services for integrating Android, PDA’s and website with Microsoft Dynamic CRM Platform where users can place orders with external devices (Android, PDA and website).

•Monitor the database and solve problems of database, reduce locks and process to identify the Stored procedures causing these locks and tuning them. •Create maintenance plans for automated backup, shrink databases, Update Statistics, rebuild index, recognize index, Maintenance cleanup, History cleanup, notify operators. •Performed daily Database administrator duties such as Create and manage user accounts, assigning permission and roles and Scheduling jobs and check the history of automated jobs.

My main responsibilities in Entekhab Service Hami were: • developed new product for new requests using C#.net programming language and SQL Server database. • Generated reports using SQL to help management for business decisions. • Design several process modules. • Customization and support of an existing product. • Provide support to clients for our various business software.

As a teacher in the teacher research center of Isfahan, I was responsible for the following main tasks: • Teaching C#. Net and its technologies. • Teaching SQL Server to students of universities

My main responsibilities in Parto Pardaz co were: • developed new product for new requests using C#.net programming language and SQL Server database. • Generated reports using SQL to help management for business decisions. • Design several process modules. • Teaching C#.net programming language.

My main responsibilities in ARICO were: • Developed new accounting windows form application. • Technologies used in this project: C#.Net programming language. SQL Server database.

Thesis Title: An ensemble approach towards improving the accuracy of Forex forecasting. CGPA: A

Online trading