Anastasiia Guseva

Development of an automated system of University management, design and prioritization, task planning, communication with customers and programmers, and rapid problem solving. Analysing of the Customer's requirements, preparation of technical assignment, testing of implemented functionality. Setting tasks for programmers, monitoring the performance of work.

Working with foreign and Russian customers, formulation of customer requirements in an accessible form for developers. System configuration for a specific customer (Hurtigruten, St. Peterline). Technical customers support. Analyzing incorrect program working. Testing the program in different interfaces (web, oracle), searching for bugs, fixing results, registration and control of bug fixes. Creating documents in English, user documentation development. Training of customers to work with the program.

Monitoring of the quality of information systems Work in programs SQL-Navigator, VAX, Hyena, Service Desk Work with user requests that have a technical format Advising company employees. Setting up access to various programs, ensuring operability of network devices Logs analyzing, detection and blocking of spammers and subscribers associated with unauthorized downloads of pirated content Billing control Installing and configuring software on workstations, configuring remote access

Technical support, work with databases Oracle, data synchronization. Correction of errors in the programs work, providing users access to programs.

Support of Database on Access, providing of correct working of office equipment, computers and software installation.

Teacher of Mathematics, 11 forms. Algebra, geometry.

Automated Data Processing and Management

Bayan, piano