Andrea Case

Member of the executive staff focused on a 5 year growth and financial plan and directed all aspects of training for 50 automotive retail stores and executive staff. Provided coaching and leadership for 1 technical trainer, 1 recruiting/trainer and 10 training Managers to increase sales through great customer service, phone skills, product knowledge and relationship building. Traveled 4 states to assist with sales driven initiatives, ensure quality training and HR compliance of new and existing associates

Developed key training strategies through the design of training manuals, interactive videos, human resource policies and monthly management / executive seminars. Developed and maintained traditional human resource areas including staffing, policies, and organizational development. • Partnered with training managers to establish training structure in 7 restaurants and 1 bakery. • Introduced soft skills training to managers that focused on generating greater sales through building great teams. • Imple

Designed and coordinated all aspects of the management training program and developed Regional Manager training process that established training initiatives in 10+ cities across the US. Instrumental in the creation of hourly and management training procedures, manuals, tools and policies and managed a budget of $1M. • Facilitated brain storming session with senior executive staff to evaluate training needs, resulting in the creation of Ted’s Montana Grill University management training program. • Crea

Developed training materials for 1500+ restaurants across the nation. Designed and directed AppleRio University manager training program. Coordinated franchise training conferences annually for the entire Applebee’s community. Lead 3 training teams in the opening of over 30 units for 2 restaurant concepts and supervised 25 trainers and 3 training coordinators. • Facilitated orientations for newly hired restaurant managers and directors. • Implemented the re-design of the management training program, re