Andrea Farkašová

_consulting on online learning solutions for global organizations _managing global corporate accounts and SaaS projects _E-Learning _Customer Success Management - success of our customer portfolio _organization and implementation activities with the customer and cross-functional service teams _ensuring high levels of customer satisfaction across the entire project lifecycle _Project Management _Implementation, onboarding and Roll-Out of global blended learning solutions _Web-based Training

_project account management for blended learning and online language training with software and services for corporations _coordinating project development: project Roll-Outs, tasks and process planning, time-scheduling, cost planning/controlling, quality planning and risk management _project evaluation _data analysis _technical coordination _maintaining customer satisfaction

_Assisting the project managers in the planning of tasks, procedures, capacity and quality, plus cost controlling, time-scheduling and risk management _Advising corporate clients on our online language courses _Assisting in the further development of blended learning training solutions _ Coordination between the sales department and project management department _Maintenance of data in the customer relationship management system (Dynamics) and assistance in resource planning based on sales forecasts

_Supporting the population of 1500+ employees including managers on various levels _Travel and Expenses support _Setup of meetings _Event organization and planning _Mail service _Maintaining organizational charts and distribution lists _Ordering and supplies management _Office Management

_supporting key account managers with their tasks and projects _processing data and maintaining the CRM system _cooperation on preparation of internal marketing, presentations and offers for customers

_event planning, design and production within time limits _working with clients to identify their needs and ensure customer satisfaction _sport event instructor _event marketing

International Business Management, International Marketing, Foreign Trade and Transactions, International Finance, Integration, Globalisation, Economic Interdependence, International Economic Relations and Cooperation, Languages