Andrea Hausherr

•Developed a Strategic Plan for a telecom company, including the definition of a Business Plan focused in optimizing and saving costs •Defined a new operating model for the Back Office structure in the Customer Service department for a utilities company •Supported in the definition and implementation of a Client Management Department for an important insurance company •Development of commercial due diligences for clients in several industries, including Education, Renewable Energies, Consumer Goods, etc

• In charge of strategic consulting projects, an implementation of management models, using the Balanced Scorecard Method.