Andrea Saglimbeni

Our core business is debt collection, NPL, and complementary BPO services (Welcome Call and Credit check, between others)

- Obtaining department KPIs with a constant verification of work flows - Collecting daily data, analysing volumes and statistics reports - Providing prompt assistance and solution to "supervisor calls" - Participating to new hires selection process - Reviewing work process and propose ideas to improve customer experience - Share with the team reports, process changes and relevant communications - Coaching

- Managed a team of 12 credit analysts, planning day-to-day activities. - Trained and coached my colleagues in credit procedures. - Guided the team in problem-solving in complex analysis cases. - Managed debt-collecting assignments (average of 70% of the debts paid). - Solved customer credit problems through risk analysis of card-holders’ credit histories, financial status and spend-needs.

Is the world's leading provider of language, content, and technology outsourcing services. As Internet Rater my duties consist in researching and evaluating internet pages for appropriateness to search query input, comparing and analyzing web engines results.

Ente público el cuyo objetivo es promocionar e incentivar las relaciones economicas y comerciales italianas hacia el exterior. Asistente Área Colaboración Industrial y Relaciones con O.O.I.I. Ayuda en la difusiòn de las informaciones hacia los eventos del ICE. Colaboración en la organización de los meetings entre los empresarios italianos y de los demás

Major Charitable Trust headed by the Prince of Wales Worked as Challenge Event Team Assistant and managed the marketing and administration of fund raising events. Strong marketing skills applied in the Trans-Andes Horseback Challenge project

Non-profit entity (NGO), ascribed to the Ministry for Equality and Social Welfare of the Autonomous Government of Andalusia. Assisted in the development of EU social programs for the Autonomous Community of Andalusia; performed translation and research work on foundation-sponsored proposals.

Consulting firm to Italian and European companies working in the EU on event organization. Managed and organized seminars and conferences for clients interested in expanding their activities in other EU countries. Coordinated invitations of lecturers and dissemination of information through Internet seminars. Managed the successful completion of events and conferences.

This programme helps leaders from multiple sectors to answer this complex question, and empowers them to drive change within their organisations.

Logistics, Trade, Digital Marketing

One year of studies in Spain for the Erasmus project, “Universidad Autonoma de Madrid”. 7 courses approved.

Political Economy, micro and macro economics, sociology, political and economical geography.