Andreas Beuttler

- Collaboration in all phases of software projects (implementation, quality assurance) - Proactive communication with customers to identify solution needs at an early stage - Accompaniment of customer projects from requirements analysis through specification, implementation and testing to support during operation - Implementation of applications based on Java, XML and relational databases - Administration of Oracle databases - Creation of development and user documentation

- Investigation of complex issues involving critical customers - Act as a key player in starting security incidents - Act as an Escalation Manager for Brainloop escalations

- Keeping customers happy - Ensuring availability of support for customers 24/7 (planned) - Answering requests for Brainloop Dataroom Service for all customers and colleagues - Testing of features and bugs - Writing quick guides for customers - 14.01.15: Representation for 2nd Level - 12.10.15: Switched to 2nd level - Administration of customerportal (implementing forum)

IT-Administration, Kundenberatung, Einkauf, Verkauf, Disposition, Rechnungserstellung, Lager, Marketing, Produktentwicklung, Zoll, Programmierung/Gestaltung der erfolgreichen Seite: www.flecken-abc.de (2012)

- Management Basics - E-Business - Prozedurale Programmiertechnik - IT-Basics - Mathematik für Wirtschaftsinformatiker - Objektorientierte Programmiertechnik - IT-Management - Skriptsprachenorientierte Programmiertechnik - Datenbankmanagement - IT-Infrastruktur - Algorithmen - Software Engineering - Betriebssysteme - Human Resources - Projektmanagement - Netzwerke & IT-Sicherheit - IT-Recht - E-Business & Mobile Computing - Multimedia & Design - Web-Programmierung