Andreas Rittchen
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Andreas Rittchen
- Current 11 years and 2 months, since Apr 2015
Retail Operations Manager CEEMEA / Senior Sales Operations Expert CEE & Africa
Swarovski AG
responsible to support >40 POPs in the region. Ensuring operations, EPOS Software, time tracking, staff planning, shipments, Loss Prevention etc Reporting/analyzes to Retail Mgmt., Sr Management & financial closings. Leading/participating in several projects-continuous adaption of processes to increase efficiency & service and to save costs, leading 3 FTE. In August 2018 position renamed in the course of a global restructuring project. Major tasks and responsibilities remain as is but no team lead.
- 4 years and 2 months, Feb 2011 - Mar 2015
Senior Specialist Retail Operations CEEMEA
Swarovski International Distribution AG
project management - process- & qualitymanagement - developing analyzes and statistics -improving distribution, stock management and logistic, Deputy to Regional Head of Retail Operations // area of operations: own operated and partner boutiques in Region Central & Eastern Europe, Middle East and Africa
- 7 years and 2 months, Jul 2003 - Aug 2010
Manager Retail Systems & Stock Management
Swarovski AG
stock management for own operated Boutiques - decrease write off costs, increase availability- IT support and training for EPOS - define and create KPI reports - monthly and yearly reporting - staff responsibility & personnel development - budget responsibility and control- project management
- 9 years and 10 months, Sep 1993 - Jun 2003
Account Manager / Verkauf Aussendienst & Customer Service / Kundenservice
Spedition Gebrüder Weiss
key account management - customer service - pricing / Kundenbetreuung, Reklamationsbearbeitung, Führen von Preisverhandlungen, Offerterstellung
Ausbildung von Andreas Rittchen
- 3 years and 9 months, Oct 2002 - Jun 2006
Betriebswirtschaft
VWA Schwaben
- 2 years and 6 months, Sep 1995 - Feb 1998
Speditionskaufmann
Berufsschule Kempten
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
French
B1-B2 (Gute Kenntnisse)
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