Andrei Caisin
Angestellt, Commercial Account Executive, Zendesk
Dublin, Irland
Werdegang
Berufserfahrung von Andrei Caisin
3 Monate, Jan. 2017 - März 2017
Sales Account Executive CEE
TinkLabs
1 Jahr und 7 Monate, Juni 2015 - Dez. 2016
Google Apps for Work Demand Management Agent, Russian Market/ Sales
Teletech
Generating sales leads to bring on new business opportunities and drive pipeline Helping clients learn about, engage with and implement Google business solutions Building customer relationships while assisting with increasing program revenue Identify potential clients, and the decision makers within the client organization Set up meetings between client decision makers and company’s practice leaders Meeting regular targets of calls and qualified opportunities
7 Monate, Dez. 2014 - Juni 2015
Value Added Solutions Sales Unit Head
Moldcell
Set up Project Plans and follow up these during implementation of VAS Services Analyse operational and economic data using statistical procedures Propose optimisation and modification of existing and new services Keep updated on the technological developments within the area Trainings for employees regarding new products and solutions Take lead in implementation of any VAS Services and interact with Marketing, IT etc.
2 Jahre, Jan. 2013 - Dez. 2014
Key Account Managers Sales Unit Head
Moldcell
Effectively communicate the value proposition through proposals and presentations Own and hit annual sales targets within assigned territory and accounts Build and maintain strong, long-lasting customer relationships Negotiate with corporate clients new offers and tariff plan optimization Develop and execute strategic plan to achieve sales targets and to expand the company’s customer base Maintains professional and technical knowledge by attending educational workshops;
3 Jahre und 6 Monate, Aug. 2009 - Jan. 2013
Key Account Sales Manager
Moldcell
Gaining long-term service commitments from assigned accounts Daily portfolio analysis and reports Acting as the link between the customer and the company. Communicating business relevant information and providing structured feedback to senior management Utilising marketing resources to drive account retention and growth Achieving business plan targets whilst maximising profits at the desired margin Developing client relationships at a senior and technical level
5 Jahre und 1 Monat, Aug. 2004 - Aug. 2009
Retention and Front Office Representative
Moldcell
Identify and analyse customer needs Contract concluding Weekly and daily reports Daily analysis of Clients’ Database (existing customers, their behaviour, spending) Complaint solving Analysis of IT reports reflecting subscribers’ intentions to switch to competitors Identifying customers’ needs (basing on calling/visiting subscribers) Analysis of already churned subscribers. Identifying the main reasons of churns. Reporting the results to immediate superior
Ausbildung von Andrei Caisin
1 Jahr und 10 Monate, Sep. 2009 - Juni 2011
Business Administration
Academy of Economic Studies of Moldova
Business Administration
4 Jahre und 10 Monate, Sep. 1999 - Juni 2004
International relations
Institute of Political Studies and International Relations
International relations
Sprachen
Englisch
Fließend
Russisch
Muttersprache
Rumänisch
Muttersprache
Portugiesisch
Grundlagen