Andrei Caisin

Angestellt, Commercial Account Executive, Zendesk

Dublin, Irland

Fähigkeiten und Kenntnisse

Telecommunication
Business Development
Cloud Computing
Sales
Key Account Management
Russian Language
Team management
Project management

Werdegang

Berufserfahrung von Andrei Caisin

  • Bis heute 3 Jahre und 3 Monate, seit März 2021

    Commercial Account Executive

    Zendesk
  • 6 Monate, Sep. 2020 - Feb. 2021

    Senior SMB Account Executive CEE

    Zendesk
  • 3 Jahre und 4 Monate, Juni 2017 - Sep. 2020

    Account Executive CEE

    Zendesk
  • 3 Monate, Jan. 2017 - März 2017

    Sales Account Executive CEE

    TinkLabs

  • 1 Jahr und 7 Monate, Juni 2015 - Dez. 2016

    Google Apps for Work Demand Management Agent, Russian Market/ Sales

    Teletech

    Generating sales leads to bring on new business opportunities and drive pipeline Helping clients learn about, engage with and implement Google business solutions Building customer relationships while assisting with increasing program revenue Identify potential clients, and the decision makers within the client organization Set up meetings between client decision makers and company’s practice leaders Meeting regular targets of calls and qualified opportunities

  • 7 Monate, Dez. 2014 - Juni 2015

    Value Added Solutions Sales Unit Head

    Moldcell

    Set up Project Plans and follow up these during implementation of VAS Services Analyse operational and economic data using statistical procedures Propose optimisation and modification of existing and new services Keep updated on the technological developments within the area Trainings for employees regarding new products and solutions Take lead in implementation of any VAS Services and interact with Marketing, IT etc.

  • 2 Jahre, Jan. 2013 - Dez. 2014

    Key Account Managers Sales Unit Head

    Moldcell

    Effectively communicate the value proposition through proposals and presentations Own and hit annual sales targets within assigned territory and accounts Build and maintain strong, long-lasting customer relationships Negotiate with corporate clients new offers and tariff plan optimization Develop and execute strategic plan to achieve sales targets and to expand the company’s customer base Maintains professional and technical knowledge by attending educational workshops;

  • 3 Jahre und 6 Monate, Aug. 2009 - Jan. 2013

    Key Account Sales Manager

    Moldcell

    Gaining long-term service commitments from assigned accounts Daily portfolio analysis and reports Acting as the link between the customer and the company. Communicating business relevant information and providing structured feedback to senior management Utilising marketing resources to drive account retention and growth Achieving business plan targets whilst maximising profits at the desired margin Developing client relationships at a senior and technical level

  • 5 Jahre und 1 Monat, Aug. 2004 - Aug. 2009

    Retention and Front Office Representative

    Moldcell

    Identify and analyse customer needs Contract concluding Weekly and daily reports Daily analysis of Clients’ Database (existing customers, their behaviour, spending) Complaint solving Analysis of IT reports reflecting subscribers’ intentions to switch to competitors Identifying customers’ needs (basing on calling/visiting subscribers) Analysis of already churned subscribers. Identifying the main reasons of churns. Reporting the results to immediate superior

Ausbildung von Andrei Caisin

  • 1 Jahr und 10 Monate, Sep. 2009 - Juni 2011

    Business Administration

    Academy of Economic Studies of Moldova

    Business Administration

  • 4 Jahre und 10 Monate, Sep. 1999 - Juni 2004

    International relations

    Institute of Political Studies and International Relations

    International relations

Sprachen

  • Englisch

    Fließend

  • Russisch

    Muttersprache

  • Rumänisch

    Muttersprache

  • Portugiesisch

    Grundlagen

Interessen

Travel
swimming

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