Andrés Esteban González Sandoval

Bis 2007, IT & SAP Specialist, IBM
Santiago, Chile

Fähigkeiten und Kenntnisse

Systems Analyst (main degree)
HelpDesk Manager and Analyst
IT Support Engineer
wide experience in international accounts (Microso
Citibank
TrendMicro
etc.)

Werdegang

Berufserfahrung von Andrés Esteban González Sandoval

  • 3 months, Jul 2007 - Sep 2007

    IT & SAP Specialist

    IBM

    IT Specialist working as adminstrator of SAP R/3 Basis, CRM and BW for local accounts in Chemical&Petroleum area and healtcare area.

  • 2 years, Jun 2005 - May 2007

    Infrastructure Technical Advisor (BMO Marketing)

    Microsoft Corporation (Chilean Sub.)

    Maintain and publish information in sharepoint site internal for SERVER area. Understand on how Microsoft products are installed and licensed and recommend and communicate relevant changes and technical revisions. Support technical and sales force as requested on special sales and technical calls, c

  • 5 years and 7 months, Feb 2001 - Aug 2006

    Propietario o socio

    Kitesantiago.cl

  • 1 year and 2 months, May 2004 - Jun 2005

    Helpdesk Service Technician (OTG)

    Microsoft Corporation (Chilean Sub.)

    Monitoring, operation and administering IT infrastructure. System and Network Deployment and Management. Responsible for Data Backup and Data restoration. Support and configuration of Telecommunication, PBX and IVR systems. Support for the management of purchases of Hardware for internal use. Suppor

  • 1 year and 8 months, May 2002 - Dec 2003

    Help Desk Manager

    EFTGroup S.A.

    Responsible of creation, implementation and support of HelpDesk for Customers Responsible for build and improve a operative process for Customers and Clients Attention. Member of projects, particularly in Bank Core and Bank Web Sites with study of Apache products, Linux distribution and MySQL and Or

  • 2 years and 1 month, Nov 1999 - Nov 2001

    Support Engineer

    CITIBANK N.A

    Network Administrator for Hybrid network with Windows NT and Novell Responsible of support of HelpDesk for clients, and internal customers. System and Network Deployment and Management. Monitoring, operation and administering IT infrastructure. Support of Projects for Y2K Compliance. Programming Lan

  • 1 year and 4 months, Jul 1998 - Oct 1999

    Support Engineer & Helpdek Manager

    Banco del Desarrollo

    Responsible of support of HelpDesk for clients, and internal customers. Network Administrator for Windows NT 3.51 and Email Servers such MSMail Expert on Phone Support with strong level of comunication. Operating Systems: All MS OS. Hardware: PCs and Servers. Protocols: TCP/IP, HTTP. Software: Suppo

Ausbildung von Andrés Esteban González Sandoval

  • 3 months, Jun 2006 - Aug 2006

    ACE, Australian College of English

  • 2 months, Jan 2004 - Feb 2004

    University of Sunshine Coast

  • 3 years and 10 months, Mar 1999 - Dec 2002

    Universidad de Ciencias de la Informatica

  • 3 years and 10 months, Mar 1993 - Dec 1996

    Universidad Central de Chile

  • 3 years and 10 months, Mar 1989 - Dec 1992

    Liceo Industrial de Electrotecnia A-107

Sprachen

  • Spanish

  • Japanese

  • English

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