Andres Sanchez

My tasks: - give technical support to end users and customers - provide assistance to my Team when they need it - EAMER Dispatch Coordinator - EAMER Siebel Coordinator, providing trainings, implementing documentation and processes. - EAMER Bomgar Coordinator I worked on few implementations/projects like: - moving the DB from Lotus to Sharepoint - implementing Siebel in offline mode for our techs - processes improvement - centralization of the Dispatching

IT Manager. I was in charge of the whole IT base. Providing support, programing on Dynamics Navision. Administrating 4 servers, AD, Outlook, NAS, Firewalls. In charge of purchasing all new equipments. During my time there I developped few new options for our CRM, as well as moving the old email server to an Exchange Server, Backup Systems integration and implementation of a monitoring Firewall system.

Senior Apps Consultant in the IT department. Oracle Users Administration. Systems Technician. Software Specialist for the specifics applications of the Hotels&Resorts Division: - Rent a car - Golf - Travel agencies - Golf Shops I managed succesfully several projects: - Oppening of new offices/restaurants/travel agencies... taking care of planning, ordering all IT equipments, preparation and installation, and trainings. - Apps implementation, Training material, Q&A guides.

Systems Technician in CASIUS, a project for the SMS (Health Service of Murcia). My tasks: - provide technical support to end users - computer installation - server administation I was involved in the integration of a new Software inside several Hospitals.

Systems Technician giving onsite support to end users. Servers Administration, software development, purchasing of new equipment for end user. Trainings for Courses inside the CAM (Caja de Ahorros del Mediterraneo)